Joanne Vranic
Flora Hill,VIC
Summary
I am a caring and compassionate person with lived experience in caring and support roles in my personal life that has thrust me towards my passion of working with the most vulnerable people in our community and I would like to contribute to breaking the cycle of disadvantage and building stronger and empowered families and communities.
Overview
14
14
years of professional experience
Work History
Domestic Cleaner
Self Employed
05.2021 - 05.2023
- Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
- Developed strong relationships with clients through open communication channels regarding their preferences concerning cleanliness standards.
- Accommodated special requests from clients, tailoring cleaning services to their specific needs.
- Increased referrals through exceptional customer service and consistent communication with clients.
Early Childhood Educator
YMCA Victoria
06.2017 - 03.2021
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
Factory Production Worker
Don KR Castlemaine
01.2017 - 07.2017
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Carefully packaged finished products and prepared for shipment.
- Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
- Enhanced production efficiency by operating various machinery and equipment in a timely manner.
- Helped maintain high levels of employee morale through open communication and fostering a positive work atmosphere.
Cafe Worker
On Site Cafe (Bendigo Base Hospital Location)
03.2015 - 12.2016
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
Housekeeper
Phillip Island Apartments
02.2014 - 09.2015
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Crew Member
Red Rooster Restaurant
03.2009 - 07.2010
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
Certificate IV in Mental Health - Community Services
Bendigo Tafe
Bendigo, VIC12.2024
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Referees
Susan Shaynd
co-worker
YMCA
Timeline
Domestic Cleaner
Self Employed
05.2021 - 05.2023
Early Childhood Educator
YMCA Victoria
06.2017 - 03.2021
Factory Production Worker
Don KR Castlemaine
01.2017 - 07.2017
Cafe Worker
On Site Cafe (Bendigo Base Hospital Location)
03.2015 - 12.2016
Housekeeper
Phillip Island Apartments
02.2014 - 09.2015
Crew Member
Red Rooster Restaurant
03.2009 - 07.2010
Certificate IV in Mental Health - Community Services
Bendigo Tafe
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