Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

JOCK COCKBURN

Lennox Head,NSW

Summary

Diligent and reliable worker experienced in physically- challenging work, standing for long periods and working to time deadlines. Excellent teamwork capabilities and communication skills. Dedicated to maximizing customer satisfaction every day and relish the opportunity to professionally progress within the company.

Overview

15
15
years of professional experience

Work History

Night Shift Filler

Coles Miami
02.2023 - Current
  • Provided excellent customer service to late-night shoppers seeking product assistance or guidance.
  • Commitment to store presentation through maintaining clean and organized shelves during nightly shifts.
  • Developed strong efficiency in the restocking process by collaborating with fellow team members.
  • Ensured a safe work environment by rapid identification and addressing of spills, broken items, or other hazards.

Photographer and Videographer

Pandanus Lane
12.2020 - Current


  • Deliver high-quality images under tight deadlines, demonstrating strong time management skills.
  • Creating strong relationships with clients through collaboration and understanding their vision and through clear communication and professionalism.
  • Exemplary customer service throughout the entire process from initial meeting to delivery of final products.


Uber Partner

Uber
02.2019 - 02.2021
  • Obtained high customer satisfaction by providing prompt and professional service as an Uber driver.
  • Developed time-management skills to ensure punctual pick-ups and drop-offs for passengers.
  • Comfort with variable working schedule with nights, weekends, holidays.
  • Maintained a 4.98/5 Uber rating score

Child Care Supervisor

Robina Groves Childcare Centre
03.2009 - 10.2018
  • Provided exceptional customer service in the management of parental inquiries or disputes regarding their child''s experience at the center
  • Fostered excellent relationships with parents and family members through open communication channels.
  • Conducted annual staff evaluations and development programs, fostering a continuous skills improvement mentality in the centre.

Education

Bachelor of Childrens Services -

Bond University
02.2009

Skills

  • Safety awareness
  • Workplace Collaboration
  • Interpersonal Relations
  • Effective problem solving
  • Experienced in Customer Service
  • Quick Learner
  • Motivated Team Player

References

  • Maxine Percival - Coles Duty Manager - Coles Miami.

     PH 0473 200 957

  • Joe Whiteford - Night Fill Captain - Coles Miami.

     PH 0400 774 514

Timeline

Night Shift Filler

Coles Miami
02.2023 - Current

Photographer and Videographer

Pandanus Lane
12.2020 - Current

Uber Partner

Uber
02.2019 - 02.2021

Child Care Supervisor

Robina Groves Childcare Centre
03.2009 - 10.2018

Bachelor of Childrens Services -

Bond University

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JOCK COCKBURN