Jodie Mitchell

• Trained cafe employees to deliver exceptional customer service consistently.
• Managed business administration tasks, including payroll, cash register reconciliation, and supply procurement.
• Covered various positions to maintain operational efficiency during staff shortages.
• Secured daily cash flow by verifying totals and completing nightly deposits.

Executed setup tasks, including preparation of coffee and sandwiches.
Closed facility by performing final checks and securing premises.
Provided quality coffee and sandwiches for enhanced visitor experience.

• Trained cafe employees to consistently exceed customers' expectations and provide superior service.
• Managed display products effectively to achieve consistent sales with minimal waste.
• Made coffee.

• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
• Grew cafe sales by effectively marketing business and improving customer relations strategies.
• Oversaw calendar to manage staff schedule and organize shifts for adequate coverage.
• Made coffee and catering.