Jodie Tucker

Company Overview: Magenta Community Services believe in the power and importance of personal choice. Their team works alongside people with a disability and older Australians, and their families and guardians to provide individualised and flexible services.

• Documented patient care activities in digital systems to ensure comprehensive and accessible records.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Developed trust-based relationships with clients through active listening and empathetic communication skills.
• Monitored patient medication schedules utilising specialized healthcare management tools to maintain adherence.
• Supported mobility by aiding in transfers and ambulation to enhance patient independence.
• Support individuals in making decisions about their care and daily life, respecting their autonomy and encouraging independence.
• Work closely with family members, healthcare professionals, and other support staff to ensure the overall well-being of the individuals supported.
• Supported patients with meal preparation to meet daily dietary needs.

Company Overview: Amatrine are an approved provider of the National Disability Insurance Scheme (NDIS) and Home Care Packages which provide individualised and flexible services, providing individual support for clients when they need it.

• Part of a team that works alongside people of all ages, providing disability, personal and mental health support.
• Helping clients access the community
• Client confidentiality
• Maintained updated knowledge through continuing education and advanced training
• Supported clients during medical appointments, advocating on their behalf when needed
• Monitored medications and assisted with medication administration as needed
• Created a safe environment by identifying potential risks and implementing appropriate interventions
• Provided transportation for clients to various appointments or activities as required
• Ensured the physical safety of each client through regular check-ins and monitoring of behaviours
• Provided support to individuals with disabilities in activities of daily living

• Reconciled intercompany accounts on a regular basis
• Developed internal control procedures to ensure accurate recordkeeping
• Performed bookkeeping consulting services
• Reconciled or entered report discrepancies found in financial records
• Resolved billing discrepancies with vendors or customers promptly
• Performed month-end closing activities
• Received and recorded cash, checks and transfers
• Handled bi-weekly payroll services for employees
• Ensured accuracy in all accounting entries and records
• Documented transaction details to track and manage financial data
• Prepared financial statements, including balance sheets, income statements, and statement of cash flows
• Monitored loans and accounts payable to confirm payments are current
• Conducted monthly bank reconciliations
• Processed accounts payable and receivable transactions
• Approached customers and engaged in conversation through use of effective interpersonal and people skills
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
• Assisted with customer requests and answered questions to improve satisfaction

• Wanting to use my artistic side, I found a niche in the market for this type of service within the Gladstone region
• On a small-scale I offered either dry hire of my equipment or delivery, setup, and pack down of mainly decorative frames using balloons, florals, or kids themed parties

• Accountant related matters, such as, ATO enquiries, ASIC requirements and ABR related matters
• Bookkeeping tasks, including registrations, change of names and initial software set up
• Broad range of knowledge of the taxation rules and regulations
• First point of contact for all incoming calls and scheduled appointments
• Answering customer queries either through personal contact, email, or phone
• Booking accountants' diaries, meeting, and events
• Preparing files for accountants' daily requirements
• Preparation of financials e.g
• Advising clients of changes in regulations
• Receipting payments and issuing invoices
• Reconciling debtor accounts and recovery of outstanding debits
• Accurate reporting to management for lodgments