Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

JODIE WEST

170 Leslie Road, Wandi ,WA

Summary

Highly motivated and compassionate individual with a strong passion for education and supporting student growth and development. Possesses invaluable experience in nurturing and facilitating learning at home with four children. Currently completing Cert IV in Education Based Support, enhancing knowledge and skills in the field. Brings strong organizational skills, patience, and a nurturing approach to create a positive learning environment for students.

Overview

12
12
years of professional experience

Work History

Receptionist/Administration Officer

Western Radiology
10.2019 - Current
  • Co-ordinating and booking appointments face to face and over the phone
  • Using specialised software (Karisma)
  • Sending away samples to pathology
  • Follow up on previous reports
  • Assist patients to complete all necessary forms
  • Fax and email workers comp documents
  • Checking patients' information is correct
  • Electronic filing
  • Handling confidential information.

Receptionist/Administration Officer

Capital Radiology
11.2017 - 10.2019
  • Co-ordinating and booking appointments
  • Patient invoicing and receipting
  • Completing excel sheets for patient marketing
  • Sending away biopsy samples to pathology
  • Assist patients to complete all necessary forms and documentation
  • Using specialised software (Karisma)
  • Liaising with other doctors and medical representatives
  • Completing Eftpos/Medicare transactions
  • Ensuring medical records are managed confidentially and efficiently
  • Attend regular software training meetings.

Receptionist/Administration Officer

Peak Podiatry
06.2016 - 09.2017
  • Co-ordinating and booking appointments for practitioners as required
  • Building relationships and understanding client's requirements and priorities to ensure service and satisfaction levels are achieved
  • Meeting client's requirements
  • Communicating face to face, over the phone and via email in a professional manner
  • Creating and amending company templates
  • Using specialised software (Front Desk)
  • Completing Eftpos/Medicare transactions
  • Ensuring positive client experience
  • Handling confidential documentation
  • Electronic and hardcopy filing.

Receptionist

Success Chiropractic
03.2014 - 07.2017
  • Attend to customers and visitors arriving at Reception
  • Monitoring stationery levels and placing orders as required
  • Ensure effective collection and management of client information and Medicare processing
  • Sort and distribute incoming mail
  • Prepare outgoing mail
  • Attend to all aspects required for the general functioning of the practice
  • Collect payments and invoice
  • Scheduling and booking new appointments
  • Daily use of specialised software (Cliniko).

Customer Service Attendant

Red Rooster
01.2013 - 05.2015
  • Delivering fast, friendly and accurate service to customers
  • Taking food and beverage orders via front counter and drive through window in a timely manner
  • Clean food preparation areas, cooking surfaces and utensils
  • Maintaining inventory
  • Collect payments
  • Operate cooking equipment.

Education

Cert IV in School Based Education Support -

Australian College of Teacher Aides And Childcare
08.2025

Certificate III Aviation -

Polytechnic West
11.2015

Responsible Serving of Alcohol -

Polytechnic West
09.2015

Senior First Aid -

Surf Life Saving Western Australia
03.2015

Skills

  • Professionally groomed
  • Patience and Empathy
  • Self-motivated
  • Cultural Awareness
  • Dependable
  • Adaptable
  • Excellent verbal communication
  • Problem-Solving skills
  • High attention to detail
  • Team player
  • Friendly and confident

References

  • Miss Tracy Back, 0424 276 624, Office Manager, Western Radiology.
  • Mrs Lucinda McEvoy, 0488 979 444, Office Manager, Capital Radiology.

Timeline

Receptionist/Administration Officer

Western Radiology
10.2019 - Current

Receptionist/Administration Officer

Capital Radiology
11.2017 - 10.2019

Receptionist/Administration Officer

Peak Podiatry
06.2016 - 09.2017

Receptionist

Success Chiropractic
03.2014 - 07.2017

Customer Service Attendant

Red Rooster
01.2013 - 05.2015

Cert IV in School Based Education Support -

Australian College of Teacher Aides And Childcare

Certificate III Aviation -

Polytechnic West

Responsible Serving of Alcohol -

Polytechnic West

Senior First Aid -

Surf Life Saving Western Australia

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