Jodyne Chong-Nee Paratene

• Followed all safety requirements for alcohol and liquor service.
• Resupply stock for all shelves and fridges in work place.
• Trained bar staff on all cleaning and maintenance procedures in work areas and customer areas.
• Rotating stock by applying First In First Out (FIFO) procedures.
• Worked flexible hours across night, weekend and holiday shifts.
• Closed out cash register and prepared cashier report at close of business.
• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Crafted special drink and cocktail menu items for seasonal offerings.
• Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
• Developed strong relationships with suppliers, negotiating favorable terms and pricing.
• Implemented drink prep procedures, significantly reducing wasted stock.

Store Manager- James Nimmo: 0414332778

Owner - Lucio Defalco: 0422070402

• Handled cash and used cash register
• Served customers flawlessly while in rush hour or peak hour conditions.
• Kept bar presentable and well-stocked to meet customer needs.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Assisted work mates during shifts to keep fluid work flow.
• Kept glassware and utensils cleaned and polished for bar and food service.
• Served high customer volumes during special events, nights, and weekends.

Store Manager - Neil Sahayam : 0435764794

• Resolved guest and employee complaints to maintain customer satisfaction.
• Provided support towards work mates to meet daily requirements and maximize team productivity.
• Handled check-ins and online/phone orders to satisfaction.
• Greeted new customers and took orders and showed them to their tables.
• Managed high volume of customers during peak hours.
• Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Complied with all company policies regarding uniform standards, punctuality, and professionalism.
• Communicated with kitchen staff to enable accurate food preparation.
• Maintained cleanliness in work environment, making sure everything is sanitary.

Store Manager - Eddie Vega : 0456560839