John Bulos
Australia
Summary
Reliable and motivated 1st-year Software Engineering student with diverse skills in customer service, warehouse operations, and technical computing. Experienced in fast-paced environments, teamwork, and workspace optimization, with specific proficiency in barista services, customer relations, and stock management. Possesses hands-on skills in PC assembly, basic data management (Excel), warehouse machinery operation, and foundational software engineering. Seeking to advance my technical expertise within the technology sector and contribute effectively to dynamic teams.
Overview
4
4
years of professional experience
1
1
Certification
Work History
All Rounder (Barista, Desserts, Service, POS)
San Churros
08.2021 - Current
- Developed and served café beverages and desserts with a pronounced focus on speed, quality, consistency and presentation
- Provided efficient service with over 50 customers in the restaurant
- Maintained and operated barista machines, blenders and other relevant machines
- Trained and evaluated new employees, sharing expertise of coffees, desserts, machine operation and cleaning strategies/optimisation
- Allocated roles to team members for efficient workload and organisation
- Promoted and maintained customer satisfaction with strategies focused on addressing customer needs and resolving concerns
- Answered customer telephone calls promptly to avoid on-hold wait times
Warehouse/AM Operator
FedEx
03.2024 - 08.2024
- Managed the opening & closing of trailers (including assisting with sealing)
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
- Maintained items in cling film, padded blankets, and tape to protect from damage
- Collaborated with other departments to optimise warehouse space and improve overall company performance
- Utilised handheld scanners to efficiently track and manoeuvre freight throughout distribution network
- Coordinated cross-functional teams during peak seasons to manage high volume orders effectively
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
Kitchen Hand
McDonalds
03.2021 - 11.2021
Education
B-COMP - Software Engineering
Curtin University
11-2026
WACE Certificate -
St. Norbert College
01.2023
Skills
- Preparation of Menu Items
- Operation of Espresso Machine
- New Hire Training
- POS System Operations and Cash Handling
- Workstation Maintenance
- Video/Photo Editing
- Microsoft Word/PowerPoint/Excel
- Basic Data Management
- Computer PC Assembly
- Basic Computer Troubleshooting
- Foundations in Java, C and Python
- Operation of Warehouse Machinery and Scanners
Certification
- Driver's License
- WACE Certificate
- Certificate III in Music Industry
- FoodSafe Food Handler Training Program
- Australian Citizen
Languages
English
Filipino/Tagalog
Japanese
Timeline
Warehouse/AM Operator
FedEx
03.2024 - 08.2024
All Rounder (Barista, Desserts, Service, POS)
San Churros
08.2021 - Current
Kitchen Hand
McDonalds
03.2021 - 11.2021
- Driver's License
- WACE Certificate
- Certificate III in Music Industry
- FoodSafe Food Handler Training Program
- Australian Citizen
B-COMP - Software Engineering
Curtin University
WACE Certificate -
St. Norbert College
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