Summary
Overview
Work History
Education
Skills
Education
Personal Information
Volunteer Experience
References
Hobbies and Interests
Availability
Special Achievements And Awards
Attributes
Languages
Certification
References
Timeline
Generic

John Haddad

Narre Warren South,Australia

Summary

I am seeking a job that challenges and enhances my skills. I work to benefit the company. I am also seeking a job that utilizes my creativity and imagination, and a job that meets the needs of its consumers in order to bring smiles to people’s faces. Resourceful Duty Manager, known for high productivity and efficient task completion. Skilled in team leadership, operational oversight, and customer service excellence. Possess strong problem-solving, communication, and organizational skills, crucial for navigating day-to-day operations smoothly. Excel in fast-paced environments by leveraging adaptability and stress management abilities to ensure optimal performance and customer satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Duty Manager

Coles
Melbourne, VIC
10.2023 - Current
  • Implemented quality control measures to uphold company standards.
  • Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
  • Managed disciplinary processes for employees who failed to adhere to company policies or procedures.
  • Supervised cash handling procedures, ensuring that all transactions were processed accurately.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Managed team of XX employees, ensuring high productivity and quality standards were met.
  • Monitored inventory levels to ensure product availability for customers.
  • Monitored employee attendance, addressing any punctuality or absenteeism issues.
  • Prepared weekly reports detailing sales figures and staff performance metrics.
  • Responded promptly to any emergency situations that arose during shifts.
  • Delegated work to staff, setting priorities and goals.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Responded to customer questions regarding products, prices and availability.
  • Implemented quality assurance measures in order to maintain high standards of service delivery.
  • Conducted regular inventory checks to ensure adequate stock levels were maintained at all times.
  • Maintained professionalism in customer interactions, answered concerns and resolved problems with friendly and knowledgeable approach.

Volunteer

St Peter and Paul Church
Melbourne, VIC
01.2017 - Current
  • Fundraising
  • Church help.
  • Youth collaborations.
  • Societal involvement.
  • Attended weekly meetings to discuss progress and future initiatives.

Volunteer Teacher

River Gum Primary School
Melbourne, VIC
03.2019 - 11.2025
  • Teaching a class
  • Working with students to solve equations
  • Help students that struggle to keep up
  • Plan projects for students and future school developments

Work Experience Trainee

Nando’s
Melbourne, VIC
09.2019 - 10.2019
  • One week at registers and customer service.
  • One week in the kitchen helping to produce the food.

Operations Assistant

National Blinds Suppliers
06.2019 - 07.2019
  • Working in the operations system.
  • Help with the manufacturing of products, and meeting the supply chain demand.
  • Experience in collecting and staking stock.
  • Opportunity to work with suppliers and profoundly understand how to meet the consumers' best needs.

Education

Computer system/ technology engineering - Information Technology

RMIT
Melbourne, VIC
03.2025

Completion of high school -

HPSC
Hampton Park, VIC
12.2020

Skills

  • Software development
  • Database management
  • Network troubleshooting
  • System analysis
  • Project management
  • Effective communication
  • Machine learning
  • Customer service
  • Quality assurance
  • Work planning and organization

Education

above standards (B), Well Above standard (A), above standards (B), Full marks (100%), Above standard level (A), RMIT, Computer system/technology engineering

Personal Information

Date of Birth: 08/15/02

Volunteer Experience

  • River Gum Primary School, 22 weeks, Unpaid Work, Teaching a class, Working with students to solve equations, Help students that struggle to keep up, Plan projects for students and future school developments
  • St Peter and Paul Church, Volunteering, Fundraising, Church help, Youth collaborations, Society involvement
  • National Blinds Suppliers, 1 week, Operations system, Help with the manufacturing of products and meeting the supply chain demand, Experience in collecting and staking stock, Opportunity to work with suppliers and profoundly understand how to meet the consumers best needs
  • Nando’s, 2 weeks, Work experience, 1 week at registers and customer service, 1 week in the kitchen helping to produce the food

References

Wayne Hayworth, Principal, Hampton Park Secondary College, (03) 8795 9400

Hobbies and Interests

  • Spending time with family and friends
  • Gaming
  • Socializing
  • Studying/learning
  • Playing various sports such as soccer, basketball, and football
  • Participate in activities/committees

Availability

after 5pm, all day

Special Achievements And Awards

  • 12/2020, Completion of high school at HPSC certificate
  • 12/2020, Award for achieving the top GPA in the school
  • 01/2018-12/2020, Award for 100% school attendance
  • 12/2019, Leader for HPSC interschool soccer team
  • 12/2019, Certificate of commissioner for corporate affairs relating to the registration of a business name
  • 12/2018, Occupational Health and Safety Certificate
  • 01/2017-12/2019, Sports mentoring certificate award
  • 12/2017, Community involvement appreciation award
  • 01/2015-12/2019, Team member of Endeavor Hills soccer team

Attributes

I am able to express my ideas and views clearly, confidently and concisely in speech, and I have excellent written and spoken communication skills., I can work effectively in a team setting and have the ability to motivate team members to achieve greater success., I understand that I need to encourage co-workers to join in to team discussions when something important must change and the team needs opinions, I believe that I am able to ask for help when I need it and I am able to assist anyone who needs help., I am able to adapt to sudden changes and keep calm in difficult situations, I am also able to think quickly in difficult circumstances.

Languages

Arabic
Professional

Certification

  • Advance Diploma Of Computer and Network Engineering

References

References available upon request.

Timeline

Duty Manager

Coles
10.2023 - Current

Work Experience Trainee

Nando’s
09.2019 - 10.2019

Operations Assistant

National Blinds Suppliers
06.2019 - 07.2019

Volunteer Teacher

River Gum Primary School
03.2019 - 11.2025

Volunteer

St Peter and Paul Church
01.2017 - Current

Computer system/ technology engineering - Information Technology

RMIT

Completion of high school -

HPSC
John Haddad