JOHN-PAUL MACKS

• Identified training needs and planned classes accordingly.
• Assessed skill gaps for students and developed training courses to meet identified needs.
• Conducted regular assessments of existing training programs, making adjustments as necessary to maintain effectiveness and relevance.
• Developed and implemented effective lesson plans to cover necessary material.

• Reduced wait times for customers by optimizing scheduling processes and managing staff assignments effectively.
• Maintained an organized inventory system for props, costumes, puzzles, resulting in streamlined setup times between games.
• Implemented safety protocols in line with industry standards, maintaining a secure environment for guests and employees alike.
• Oversaw maintenance of all escape rooms, ensuring timely repairs and regular updates to keep experiences fresh and engaging.

• Delivered tutorials and laboratory classes for analogue circuits and signals, reinforcing theoretical concepts through practical demonstrations and simulations.
• Provided academic support by clarifying complex topics, guiding students through circuit analysis, signal processing, and control systems, and fostering independent learning.
• Assisted in assessment marking and feedback, ensuring alignment with course learning outcomes while maintaining fairness, consistency, and academic integrity.

• • Delivered structured cello instruction to students, developing foundational skills through clear communication, scaffolding, and differentiated teaching methods.
  • Managed a 20-student stage crew for live performances, assigning roles, coordinating logistics, and mentoring students in time-critical, collaborative environments.
  • Designed and operated audio systems using control-based signal flow (mixing desks, EQ, scene management), applying principles akin to embedded control and systems logic.
  • Maintained technical infrastructure including audio, lighting, and stage equipment, streamlining event workflows and promoting procedural safety and efficiency.

• Participated in ongoing training programs to stay current on best practices for medical office administration, enhancing overall efficiency within the clinic setting.
• Completed data input support for various office administration systems.
• Developed streamlined processes for office administration and organization to increase quality of life for residents.