JOHN-PAUL MACKS
Gladesville,NSW
Summary
Driven and personable individual with knack for fostering positive learning environment. Possesses foundational knowledge in instructional design and adult learning principles, coupled with effective communication and organizational skills. Capable of enhancing team performance through well-structured training programs.
Offering solid foundation in instructional techniques and desire to excel in learning-focused environment. Brings keen understanding of training methodologies and ability to quickly grasp new processes and systems. Ready to use and develop communication and organizational skills in a lab demonstrator role.
Overview
4
4
years of professional experience
Work History
Training Officer
Shore Cadet Unit
04.2024 - Current
- Identified training needs and planned classes accordingly.
- Assessed skill gaps for students and developed training courses to meet identified needs.
- Conducted regular assessments of existing training programs, making adjustments as necessary to maintain effectiveness and relevance.
- Developed and implemented effective lesson plans to cover necessary material.
Escape Room Manager
Expedition Escape Rooms
12.2023 - Current
- Reduced wait times for customers by optimizing scheduling processes and managing staff assignments effectively.
- Maintained an organized inventory system for props, costumes, puzzles, resulting in streamlined setup times between games.
- Implemented safety protocols in line with industry standards, maintaining a secure environment for guests and employees alike.
- Oversaw maintenance of all escape rooms, ensuring timely repairs and regular updates to keep experiences fresh and engaging.
Office Administration
Sophia Gould Podiatry
01.2021 - Current
- Participated in ongoing training programs to stay current on best practices for medical office administration, enhancing overall efficiency within the clinic setting.
- Completed data input support for various office administration systems.
- Developed streamlined processes for office administration and organization to increase quality of life for residents.
Education
Bachelor of Electrical Engineering - Electrical Engineering/Commerce
UNSW
Sydney, NSW07-2029
Skills
- Technical training
- Lesson development
- First Aid and CPR Training
- Innovative thinking
- Quality control measures
- Data organization
- Training delivery
- Assessment tools
Languages
English
French
References
- Sophia Gould, footgood@gmail.com, 0499351512
- Chris Oxley, coxley@shore.nsw.edu.au, 0415584113
- Damien Lee, admin@expeditionsydney.com.au, 0411981364
Accomplishments
- Documented and resolved assessment marks which led to building a cohesive unit structure.
- Used Microsoft Excel to develop student skills tracking their assessment progress.
- Collaborated with team of executive officers in the development of unit activities and cadet skills.
2023 Willgoss instrumental Prize Highly Commended for the UNSW Orchestra
to acknowledge and celebrate the contribution of a member of the UNSW Orchestra for their demonstration of a high level of commitment, performance and ensemble contribution across the entire academic year.
Timeline
Training Officer
Shore Cadet Unit
04.2024 - Current
Escape Room Manager
Expedition Escape Rooms
12.2023 - Current
Office Administration
Sophia Gould Podiatry
01.2021 - Current
Bachelor of Electrical Engineering - Electrical Engineering/Commerce
UNSW
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