Leidy Marcela Amaris Betancurt
Gladesville,NSW
Summary
Dynamic support worker with a proven track record at Right At Home, adept in conflict resolution and emotional intelligence. Successfully empowered clients to enhance their independent living skills while ensuring their safety and wellbeing. Skilled in daily living assistance and support planning, fostering a collaborative environment for vulnerable adults.
Overview
14
14
years of professional experience
Work History
Support Worker
Right At Home
Chatswood, NSW
12.2023 - Current
- Provided emotional and practical support to vulnerable adults.
- Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
- Actively encouraged service users to make decisions about their own lives where appropriate.
- Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
- Supported clients with mobility needs, including the use of wheelchairs and transfers.
Cleaner
Leanard Cleaning Services
Potts Point, NSW
09.2022 - 12.2023
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Transported trash bags to designated disposal areas.
- Washed windows both inside and outside of the facility.
Asistente General
BioEsteril SAS
Funza, Colombia
05.2021 - 06.2022
- Provided legal advice to general management on various corporate matters.
- Collaborated with accounting department to ensure timely payment of obligations.
- Monitored legal proceedings against the company to mitigate risks.
- Supported human resources department in employee hiring and termination processes.
Accompaniment Assistant
IPS Mi Salud en Casa
Aguachica, Colombia
03.2021 - 06.2022
- Accompanied IPS members to medical and social appointments to ensure access to necessary services.
- Transported medical personnel for home visits, enhancing patient care delivery.
- Delivered medications to individuals with special needs, ensuring timely access to treatments.
- Provided advice and support for seniors and individuals with disabilities in navigating government procedures.
- Facilitated recreational and psychosocial activities for children with special needs, promoting engagement and development.
Asistente Juridico
INPEC - UGC (Student)
Bogota, Colombia
07.2018 - 12.2020
- Reviewed proceedings for individuals deprived of liberty to ensure compliance with legal standards.
- Prepared documents for monitoring legal proceedings involving individuals under custody.
- Accompanied personnel to assess freedom conditions and schedule visits for house arrest cases.
- Monitored disciplinary actions against security guards to uphold institutional integrity.
Documentation Assistant
Laboratorios Coaspharma SAS
Bogota, Colombia
02.2011 - 11.2016
- Updated internal documents, procedures, manuals, and instructions to ensure compliance and clarity.
- Introduced and trained new employees on company policies and procedures.
- Conducted audits of internal processes and regulatory entities to identify areas for improvement.
- Monitored key performance indicators and prepared periodic reports for management review.
Education
Some College (No Degree) - Certificate III in Individual Support
Heritage Skills Institute
Arnclife, NSW04-2025
Some College (No Degree) - General English
ILSC Pty Ltd
Sydney, NSW04-2023
Bachelor of Laws - Laws
Universidad La Gran Colombia
Bogota, Colombia07-2021
High School Diploma -
Colegio Tomas Cipriano De Mosquera
Bogota, Colombia11-2010
Skills
- Conflict resolution
- Effective communication
- Emotional intelligence
- Collaborative teamwork
- First aid and CPR
- Support planning
- Daily living assistance
- Confidentiality and privacy
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Support Worker
Right At Home
12.2023 - Current
Cleaner
Leanard Cleaning Services
09.2022 - 12.2023
Asistente General
BioEsteril SAS
05.2021 - 06.2022
Accompaniment Assistant
IPS Mi Salud en Casa
03.2021 - 06.2022
Asistente Juridico
INPEC - UGC (Student)
07.2018 - 12.2020
Documentation Assistant
Laboratorios Coaspharma SAS
02.2011 - 11.2016
Some College (No Degree) - Certificate III in Individual Support
Heritage Skills Institute
Some College (No Degree) - General English
ILSC Pty Ltd
Bachelor of Laws - Laws
Universidad La Gran Colombia
High School Diploma -
Colegio Tomas Cipriano De Mosquera
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