John William
Wodonga,VIC
Summary
Experienced Disability Support Worker with a proven background in delivering person-centered care and promoting independence for clients with diverse needs. Skilled in providing empathetic, safe, and respectful support while maintaining a strong focus on dignity and quality of life. Previous leadership roles have developed strong team management, communication, and problem-solving abilities, enabling effective collaboration with colleagues, families, and healthcare professionals.
Overview
4
4
years of professional experience
Work History
Disability Support Worker
Independent Lifestyles Riverina
Albury
07.2023 - Current
- Provided personalised care and companionship to clients with disabilities
- Assisted with daily living tasks and supported community engagement
- Maintained accurate documentation and adhered to NDIS guidelines
Assistant Retail Store Manager
Platypus Shoes
Richmond, VIC
03.2022 - 07.2023
- Led team by example to maintain focus on performance and achieving targets.
- Maintained high store standards in merchandising, security and visual presentation.
- Balanced tills at end of shifts and made daily bank deposits.
- Addressed and resolved escalated customer complaints and worked to restore satisfaction.
- Delivered consistent feedback, empowering team members to continuously improve customer service and satisfaction.
- Organized regular inventory counts to keep records accurate and identify supply needs or loss points.
Senior Sales Assistant
Universal Store
Albury, NSW
05.2021 - 03.2022
- Assisted with displays and offered ideas to increase product appeal.
- Maintained and labeled merchandise in stockroom by category.
- Greeted clients with friendly and welcoming attitude to increase customer satisfaction.
- Participated in meetings and training to improve strategies and increase profit.
Education
High School Diploma -
Xavier High School
Albury, NSWSkills
- Problem solving
- Time management
- Personal care
- Community engagement
- NDIS compliance
- Case management
- Documentation accuracy
- Team collaboration
- Team leadership
- Independent living support
References
References available upon request.
Timeline
Disability Support Worker
Independent Lifestyles Riverina
07.2023 - Current
Assistant Retail Store Manager
Platypus Shoes
03.2022 - 07.2023
Senior Sales Assistant
Universal Store
05.2021 - 03.2022
High School Diploma -
Xavier High School
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