Jonah Stresnjak
Tarneit
Summary
Correctional professional with comprehensive understanding of institutional security and inmate management. Known for robust teamwork and consistent results in high-pressure environments. Valued for adaptability and reliability, with skills in conflict resolution and maintaining discipline.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Prison Officer
Corrections Victoria
06.2023 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of prisoners to identify and confiscate contraband and other prohibited items.
- Maintained prisoners safety through vigilant monitoring of behaviour and swift intervention during conflicts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, registers and records.
- Ensured compliance with all applicable federal, state, and local operating procedures, regulations, and policies governing correctional facilities.
- Booked new prisoners into facility and processed prisoners for release.
- Directly handled with prisoners property, finance and valuables.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Managed high-risk situations calmly and effectively, using de-escalation techniques when necessary.
- Proficient in the use of multiple government applications including PIMS, PTOS, ejustice, edict and many more.
Pick Packer
Big W Linfox Distribution Centre
05.2021 - 02.2022
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
Full-Time Employee
New Balance
10.2020 - 10.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
VCE Year 12 -
Werribee Secondary College
Werribee, VIC01-2018
Skills
- Patience and tolerance
- De-escalation techniques
- Self-defense techniques
- Policy enforcement
- Physical fitness
- First aid training
- Security procedures
- Search and seize procedures
Certification
Certificate III in Correctional Practice (Adult Custodial)
Timeline
Prison Officer
Corrections Victoria
06.2023 - Current
Pick Packer
Big W Linfox Distribution Centre
05.2021 - 02.2022
Full-Time Employee
New Balance
10.2020 - 10.2021
VCE Year 12 -
Werribee Secondary College
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