Jordan Barrass
Morayfield,QLD
Summary
Detail-oriented and experienced Screening and Vetting Officer with a proven track record of performing administrative tasks with discretion, conducting in-depth research, managing records effectively, contributing as a team member, establishing robust communication channels, and providing administrative support. Seeking to leverage skills and expertise to contribute to the success of a dynamic organization.
Overview
5
5
years of professional experience
Work History
Screening and Vetting Officer
Queensland Police Service
Brisbane, QLD
08.2024 - Current
- Perform administrative tasks and maintain office systems, including data entry and records management, while maintaining high standards of discretion and confidentiality.
- Research and provide information on vetting, integrity issues, and associated matters.
- Maintain accurate information retrieval systems, including departmental correspondence, in accordance with corporate record-keeping policies and procedures.
- Contribute effectively as a team member toward the achievement of specified goals in a productive, participative, and continuous improvement environment.
- Establish and maintain effective communication channels with internal and external clients, and stakeholders.
- Provide administrative support for the Screening and Vetting Unit.
- Hold Baseline National Security Clearance
Skills Assessment Administrator
Australian Trade Training College
Brendale, QLD
07.2023 - 08.2024
- Gather sensitive information, such as passport details, financial documents, and employment records, and input them into the client management system, JobReady.
- Vetting the accuracy of applicant-provided data.
- Ensure the integrity of the assessment process by implementing strict measures to protect data, and maintain confidentiality.
- Conduct in-depth research into an applicant’s work history, education, financials, and experience, including contacting current and former employers.
- Compile research findings into comprehensive reports for review and approval by assessors to guarantee accuracy and relevance.
- Effectively manage records and correspondence in accordance with corporate record-keeping policies and procedures, ensuring easy access and retrieval of information.
- Contribute as a team member by actively participating in weekly meetings and discussions, offering ideas, sharing insights, and providing feedback to foster collaboration.
- Maintain effective communication channels with internal and external clients and stakeholders, providing timely updates, and ensuring clarity in communication.
- Provide administrative support for the Australian Trade Training College by managing documentation, maintaining accurate records, scheduling appointments, and handling inquiries.
- Effectively prioritized tasks, and adapted to changing workloads to ensure optimal efficiency.
- Demonstrate a commitment to high-quality customer service throughout the application process.
Team Member
Officeworks Morayfield
Morayfield, QLD
11.2020 - 07.2023
- Provided excellent customer service, asking questions and holding friendly conversations to identify optimal products and services through pleasant discourse.
- Maintained sales displays, verifying that demo products functioned properly and that advertised pricing and product labels corresponded with actual product displayed.
- Trained new team members by explaining company policies and procedures, as well as safety requirements.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
- Demonstrated strong problem-solving skills by investigating and understanding the root cause of customer concerns, leading to effective and timely resolution of issues. Proactively engaged with customers to gather feedback, ensuring a positive experience.
Education
Certificate IV - Business (Records And Information Management)
CLET Training
Brisbane, QLD12-2024
Certificate III - Health Services Assistance
TAFE Queensland
Caboolture, QLD12.2020
Certificate I - IDMT
North Lakes State College
Mango Hill, QLD12.2019
Skills
- Efficient Task Management
- Sensitive information handling
- Information Gathering
- Records management
- Collaborative Teamwork
- Clear Communication
- Microsoft Office Proficiency
- Analytical Problem Solving
- First Aid Certification
- Versatile Approach
References
References available upon request.
Timeline
Screening and Vetting Officer
Queensland Police Service
08.2024 - Current
Skills Assessment Administrator
Australian Trade Training College
07.2023 - 08.2024
Team Member
Officeworks Morayfield
11.2020 - 07.2023
Certificate III - Health Services Assistance
TAFE Queensland
Certificate I - IDMT
North Lakes State College
Certificate IV - Business (Records And Information Management)
CLET Training