Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jordan Batterham

Ardlethan,NSW

Summary

Dynamic leader and effective communicator with a proven track record at McDonald's, enhancing team performance and customer satisfaction through expert customer service and exceptional attention to detail. Skilled in team work and individual work performance.

Overview

3
3
years of professional experience

Work History

Crew Coach

McDonald's
09.2023 - Current
  • Facilitated open communication among crew members, fostering trust and collaboration within the team.
  • Enhanced team performance by implementing effective coaching strategies and providing constructive feedback.
  • Established clear expectations for each crew member''s role, increasing accountability and reducing misunderstandings.
  • Fostered a positive work environment, enhancing crew morale and job satisfaction.
  • Boosted crew productivity by streamlining work processes and promoting efficient time management techniques.
  • Served as an approachable resource for crew members seeking guidance or assistance with job-related challenges.
  • Monitored adherence to safety protocols, minimizing workplace accidents and ensuring compliance with industry regulations.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Fostered positive customer service culture within team which led to higher customer satisfaction rates.
  • Ensured customer satisfaction through proper food handling techniques, delivering high-quality products consistently.
  • Ensured food safety by adhering to proper food handling, storage, and sanitation procedures.

Babysitter

Tarnee-Lee Hodgkin
02.2022 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Taught children to organize toys, wash hands, and share by leading by example.

Education

High School Diploma -

TAFE NSW
NSW
12-2024

Skills

  • Coaching Techniques
  • Task Delegation
  • Feedback Delivery
  • Staff Motivation
  • Attention to Detail
  • Work Prioritization

Timeline

Crew Coach

McDonald's
09.2023 - Current

Babysitter

Tarnee-Lee Hodgkin
02.2022 - Current

High School Diploma -

TAFE NSW

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Jordan Batterham