Summary
Overview
Work History
Education
Skills
Accomplishments
references
Timeline
Generic

Jordan Dowd

Upper Lockyer,QLD

Summary

Excellent communication skills and extensive experience working with clients and partners. Proficient in written and verbal communication with customer-facing and consultative expertise. Reliable employee Offering excellent communication and good judgment.

Overview

6
6
years of professional experience

Work History

Trainee Florist

Blooming Gorgeous
07.2022 - Current
  • Demonstrated adaptability by quickly learning new techniques and staying current with industry trends to better serve clients'' evolving needs.
  • Recommended appropriate floral arrangements to match theme of anniversaries, weddings and funerals.
  • Provided customers with care directions for flower arrangements.
  • Increased sales revenue with exceptional customer service and upselling techniques.
  • Contributed to a positive work environment through collaborative problem-solving and supportive teamwork among staff members.
  • Developed positive relationships with clients and vendors to boost rapport and trust.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Crew Member

McDonald's Restaurant
07.2018 - 12.2021
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Learned and adapted quickly to new technology and software applications.
  • Worked well in a team setting, providing support and guidance.

Education

Certificate III - Floristry

Tafe Queensland
Brisbane

Certificate III - Retail

Beenleigh State High School
Beenleigh, QLD

Year 12 -

Beenleigh State High School
Beenleigh, QLD
2021

Skills

  • Customer Relations
  • Multitasking
  • Interpersonal Communication
  • Teamwork and Collaboration
  • Reliable and Responsible
  • Transaction Processing
  • Cost Estimates
  • Creative vision
  • Delivery Coordination
  • Inventory Maintenance
  • Creative floral design
  • Flower arranging
  • Bouquet Wrapping
  • Attention to Detail
  • Floral and plant knowledge
  • Stock organization
  • Goal Setting
  • Floral shop assistance

Accomplishments

In April of 2024 i attended Tafe in Brisbane for my Certificate 3 in Floristry and competed in a Worldskills competition going up against other florists around Queensland. I received first place and a gold medal for my skills and talent for floristry.

references

Sally Harvey, Former Owner of Blooming Gorgeous: 0411 714 461

Sandi Davidson, senior Florist at Blooming Gorgeous: 0400 280 149

Jane Hudson, Owner of Hudson Connect: 0435 211 044

Timeline

Trainee Florist

Blooming Gorgeous
07.2022 - Current

Crew Member

McDonald's Restaurant
07.2018 - 12.2021

Certificate III - Floristry

Tafe Queensland

Certificate III - Retail

Beenleigh State High School

Year 12 -

Beenleigh State High School
Jordan Dowd