Jordan Rainone
Brunswick West,VIC
Summary
I am deeply passionate about providing counselling and supporting individuals from diverse backgrounds. Prior to my career in psychology, I gained ten years of experience across roles in hospitality, administration, and mental health. Currently, as a full-time Psychologist, my role involves administering psychological assessments, preparing comprehensive assessment reports, and delivering individual counselling to both teenagers and adults.
Overview
14
14
years of professional experience
Work History
Psychologist
Boutique Psychology
02.2023 - Current
- At Boutique Psychology, my role involves individual psychological counselling with clients of all ages. In my role I administer various psychological assessments with clients including Cognitive assessments (WISC, WAIS, WPPSI, WNV), academic assessments (WIAT), autism assessments (ADOS, MIGDAS) and ADHD assessments.
- Within my role I write comprehensive psychological assessment reports that include assessment data, diagnoses and clients background history. These reports are often used for other services i.e. NDIS, Centrelink.
- In my role I develop customised treatment plans for clients, addressing their unique psychological needs and goals while providing a warm, empathic approach. At Boutique Psychology I have had the privilege of working with a wide range of clients from diverse cultural and linguistic backgrounds (CALD), which has allowed me to develop a deep understanding of different perspectives and needs.
- I draw from various psychological modalities including CBT, DBT, ACT and mindfulness-based approaches.
Bachelor of Psychology (Honours)
Cairnmillar Institute
02.2021 - Current
Health Service Receptionist
headspace
03.2019 - 03.2024
- My duties at headspace consisted of administration tasks for allied health professionals such as appointment booking, referral processing and handling new enquiries for the organisation
- As a receptionist I handled all calls that came through to the centre from clients, tertiary services, parents and schools
- Headspace had provided various training workshops for conversation manners, de-escalation techniques and managing difficult calls, due to the nature and complexity of calls we received at reception
Administration Management
Leah Macklan Psychology
08.2021 - 08.2022
- Company Overview: an independent psychology business
- I handle the administration duties for Leah Macklan Psychology
- Tasks handled were billing processes and invoices, intake calls and appointment booking, email inquiries and Medicare-related tasks
- Leah and I worked together closely to ensure clients were responded to quickly and received an appointment at the soonest possible date
Waiter/Barista
The Coffee Club
04.2011 - 05.2019
- My employment at The Coffee Club Highpoint consisted of waiting, money handling, sanitary duties, customer service and training/supervising of new and current employees
- I had worked many years since I was fourteen and worked my way into managerial duties
- These duties consisted of workplace setups, managing of employees and delegation of tasks
Customer Service Attendant
San Jose Cafe
01.2015 - 04.2016
- Working at San Jose Cafe I was in charge of ensuring all customer orders operate smoothly
- My role involved money handling, Barista duties, cleaning and maintenance and customer service over the phone and in-person
Education
Masters of Professional Psychology -
Victoria University
Melbourne, VIC03-2023
Bachelor of Psychology (Honours) -
The Cairnmillar Institute
05-2022
Bachelor of Psychology (Honours) -
The Cairnmillar Institute
Melbourne, VIC05-2022
Bachelor of Psychological Science -
Australian College of Applied Psychology
12.2019
Bachelor of Social Science - Psychology
RMIT
09.2015
VCE -
Essendon Keilor College
11.2014
Skills
Throughout my career, I have developed a strong foundation in customer service, honing my interpersonal skills and demonstrating initiative in supporting leadership roles
At Boutique Psychology, I provide individualised psychological counselling to clients across all age groups I conduct a range of psychological assessments, including cognitive (WISC, WAIS, WPPSI, WNV), academic (WIAT), autism (ADOS, MIGDAS), and ADHD evaluations
Hobbies and Interests
- Playing tennis
- Team captain of a Wednesday night mixed tennis team
- Hiking
- Travelling
- Nature exploration
- Music concerts
- Gym and exercise
- Coffee and food
- Psychology and mental health
Timeline
Psychologist
Boutique Psychology
02.2023 - Current
Administration Management
Leah Macklan Psychology
08.2021 - 08.2022
Bachelor of Psychology (Honours)
Cairnmillar Institute
02.2021 - Current
Health Service Receptionist
headspace
03.2019 - 03.2024
Customer Service Attendant
San Jose Cafe
01.2015 - 04.2016
Waiter/Barista
The Coffee Club
04.2011 - 05.2019
Bachelor of Psychological Science -
Australian College of Applied Psychology
Bachelor of Social Science - Psychology
RMIT
VCE -
Essendon Keilor College
Masters of Professional Psychology -
Victoria University
Bachelor of Psychology (Honours) -
The Cairnmillar Institute
Bachelor of Psychology (Honours) -
The Cairnmillar Institute
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