Ashleigh Wilkinson

Allied Health Assistant

• Exercise Program development and execution
• Mobility, pain and neurological assessments
• Equipment assessment and prescription
• Manual techniques, manual therapy, massage, strapping/taping
• Heat/Cryo therapy and invidiualised targeted exercise prescription
• Management of gym attendance records and client scheduled exercise sessions
• Group exercise classes, mediation, massage group therapy
• Wellness Holistic Healing classes and group exercise instructor

House Companion

• Personal Cares: hygiene, showering, dressing, reporting injuries or abnormal behaviours, protective clothing, and toileting/incontinence management
• Food and fluid intake management including preparation and cooking meals, providing daily sustenance, monitoring and upkeeping fluids throughout the day, and providing personal meal service or attendance as required
• Behavioural Management: Independent management of behavioural factors, implementing care strategies, designing new re-direction strategies and activities to occupy clients daily

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Assisted customers with returns, refunds and resolving transaction issues.
• Answered questions about store policies and addressed customer concerns.

• Customer Service, Barista Silver Qualification, Level 3 Food and Beverage Attendant
• Operation of food stock and deliveries, including placing orders, checking deliveries and correcting missing or incorrect items
• Trained new staff members on company policies and procedures.
• Organising daily staff operations, creating a roster run sheet for the employee each shift, and ensuring quality customer service
• Financial management, cashier duties, bookkeeping and safety operations officer

• Customer Service, Barista, Food Preparation and Service Attendant
• Organising stock, preparation and delivery of in store and online food orders, training junior staff in kitchen roles
• Trained and coached newly hired team members in barista duties, restocking items and delivering good service to customers.
• Upheld excellent hygiene standards by maintaining a clean and tidy work environment, ensuring good quality cleaning products were used and regularly deep cleaning the kitchen and equipment
• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.

• Casual Employee Management of bookings, answering phones, organising parking for guests, rostering and managing housekeeping staff, invoicing and filing important documents as well as resolving any complaints or requests from guests.
• Advertising Executive for City Palms which includes management of all online forums, answering guest queries, scheduling room inspections and posting weekly updates.
• Handling small maintenance tasks that may arise in a timely fashion to assist the guest with little inconvenience.
• Liaised with vendors, contractors and professional services personnel to properly process orders in alignment with needs and specifications of management.

• Casual holiday work experience
• Tasks included hygiene management, meal preparation, overseeing the toddlers room and general clean up throughout the day

• Kept work areas clean, organized and safe to promote efficiency and team safety.
• Oversee the learning development and safety of the children in my care; both in the toddlers and babies rooms
• Assist with parents' inquiries or new staff member training

• Customer Service, Drive Thru and Food Preparation.
• Maintained energy and enthusiasm in fast-paced environment.
• Completed tasks effectively through prioritization and great work ethic to achieve set percentage goals daily
• Served customers in a friendly, efficient manner following outlined steps of service, adjusting quickly to changes in work environment or a customer's needs

• Casual Employee Independently managed the front of house operations including customer service, cashier, waitress, food preparation, etc.
• Management of new stock intake and careful food preparation to service top quality meals to our customers.

• Maintained and repaired facilities, ensured the safety and cleanliness including the kitchen, preparation and bathroom areas.
• Offered friendly and efficient service to all customers, handled challenging situations with ease.
• Safe and controlled food preparation and handling to ensure customer satisfaction