JORDYN BUTLER
Perth ,WA
Summary
I am a dedicated and hardworking person with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
BARISTA/ MANAGER
DOME
Perth , WA
08.2019 - Current
- EAST FREMANTLE-, CURRENT
- At Dome I mainly work as a barista where I specialise in consistent latte art and high-quality coffee
- I also work as a front of house order taker and waitress.
- Worked as front of house supervisor where I would lead staff, tend to all customer needs banking and stocktake
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Completed over successful daily cash audits to correctly balance drawers at end of each shift.
ALL ROUNDER
JAMAICA BLUE, BARISTA
01.2017 - 01.2019
- Coffee making/ latter art
- All rounder
- Cake/ cold drink prep
- Opening and closing procedures
- General cleaning
- Till/ EFTPOS/ cash handing
- At Jamaica blue I worked primarily as a barista and occasionally as an all-rounder
- As barista I was responsible for the opening and closing of the machine
- I am an accomplished coffee- maker, I can make plenty of specialty coffees and I am also experienced in making consistent latte art
- Before leaving, I was in the process of being trained for a supervisor position which would have involved delegating tasks and controlling the general operation of the store.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Maintained energy and enthusiasm in fast-paced environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
CUSTOMER SERVICE
TARGET
Perth, WA
06.2017 - 08.2017
- Use of EFTPOS machine
- Cash handling
- Customer service
- Food preparation
- Cooking
- General cleaning
- Applied highly effective selling skills while properly engaging and presenting solutions to customers.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
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West Leeming
Leeming Senior High School
Skills
- RSA
- Hospitality and Professionalism
- Espresso Machine Operation and Maintenance
- Bank Deposits
- Team Instructions
- Beverage Preparation
- Coffee Expertise
- Cash Register Operation
- Daily Cash Management
Timeline
BARISTA/ MANAGER
DOME
08.2019 - Current
CUSTOMER SERVICE
TARGET
06.2017 - 08.2017
ALL ROUNDER
JAMAICA BLUE, BARISTA
01.2017 - 01.2019
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West Leeming
Leeming Senior High School
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