Jorja Eales
Toowoomba,QLD
Summary
Dynamic retail professional with a proven track record at Salvation Army Store, excelling in visual merchandising, customer service and online retailing. Skilled in coordinating volunteers and enhancing product visibility, I effectively increased sales through engaging displays and promotions. Passionate about fashion and design, I thrive in fast-paced environments while maintaining high standards of organisation.
Overview
6
6
years of professional experience
Work History
Retail Team Member
Salvation Army Thrift Store
Mitchelton, QLD
08.2024 - Current
- Maintained store organisation and cleanliness, creating an inviting atmosphere for shoppers and staff.
- Collaborated with team members to restock and arrange merchandise, optimising product visibility and accessibility.
- Executed store promotions and displays, effectively showcasing products to increase sales and customer engagement.
- Supported inventory management by conducting regular stock checks and reporting discrepancies to management.
- Adapted to various roles within the store, demonstrating flexibility and willingness to learn new skills.
- Trained new team members on store policies and customer service standards, promoting a cohesive work environment.
- Coordinated with management to implement store layout changes, improving customer traffic flow and shopping experience.
- Resolved customer complaints efficiently, maintaining a positive store reputation and customer loyalty.
- Managed the stores online trading. Created listing, organised efficient shipping or orders, increased stores overall profit.
Fresh Produce Team Member
Coles Supermarket
Brisbane, QLD
01.2023 - 05.2024
- Assisted customers in selecting fresh produce, ensuring satisfaction with quality and freshness.
- Maintained cleanliness and organization of produce display areas, enhancing overall shopping experience.
- Supported inventory control by accurately tracking stock levels and reporting discrepancies.
- Trained new team members on proper handling and display techniques for fresh produce.
Deli Team Member
Coles
Mareeba, QLD
05.2020 - 10.2022
- Prepared deli products daily, ensuring freshness and quality for customer satisfaction.
- Managed inventory levels to maintain optimal stock and reduce waste.
- Assisted customers with product selection and provided recommendations to enhance their shopping experience.
- Maintained cleanliness and organisation of the deli area, promoting a safe environment for both staff and customers.
Education
High School Diploma -
St Stephen’s Catholic College
Mareeba, QLDSkills
- Visual merchandising, organisation of displays
- Proficient computer skills
- Ability to coordinate a team (often direct volunteers with tasks)
- Excellent customer service skills
- Interest in fashion and design
Timeline
Retail Team Member
Salvation Army Thrift Store
08.2024 - Current
Fresh Produce Team Member
Coles Supermarket
01.2023 - 05.2024
Deli Team Member
Coles
05.2020 - 10.2022
High School Diploma -
St Stephen’s Catholic College