Jorja Mitchell
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Pharmacy Assistant
AAZ Pharmacy Pty Ltd
07.2023 - Current
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Contributed to increased sales by offering expert advice on over-the-counter medications and products.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
Retail Assistant
Ties N Cuffs
01.2023 - Current
- Assisted customers with prompt and polite support in-person and via telephone.
- Stocked merchandise, clearly labelling items
- Answered incoming calls and emails to provide product information, features and benefits.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Processed customer returns to manage smooth refunds and exchanges following store procedures.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Used in-store system to locate inventory and place special orders for customers.
- Use of equipment, engraving personalised orders
Education
Bachelor of Interior Architecture - Architecture
University of Tech Sydney
Sydney, NSW2026
ONLINE SHORT COURSE - Digital And Media Marketing
University of Tasmania
Auburn2022
ONLINE SHORT COURSE - Digital And Media Marketing
University of Tasmania
Hobart, TAS02.2033
Skills
- Upselling Strategies
- Persuasive Selling
- Providing Feedback
- Digital Databases
- Customer Assistance
- Payment Processing
- POS System Operation
- Product Restocking
- Stocking Shelves
Certification
- Responsible service of alcohol
- White Card
Timeline
Pharmacy Assistant
AAZ Pharmacy Pty Ltd
07.2023 - Current
Retail Assistant
Ties N Cuffs
01.2023 - Current
Bachelor of Interior Architecture - Architecture
University of Tech Sydney
ONLINE SHORT COURSE - Digital And Media Marketing
University of Tasmania
ONLINE SHORT COURSE - Digital And Media Marketing
University of Tasmania
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