Summary
Overview
Work History
Education
Skills
Timeline
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Jorja Shaw

Cairns,QLD

Summary

With a proven track record at Cairns Veterinary Clinic, I excel in surgical assistance and compassionate care, enhancing patient recovery and client satisfaction. Skilled in patient examination and customer service, I've significantly contributed to a safer, more efficient surgical environment and improved client communication, embodying dedication and proficiency in veterinary nursing. Having experience with animal care and clinical support, offering high-standard veterinary services. Utilises expertise in administering treatments and assisting in medical procedures to ensure patient well-being. Knowledge of veterinary protocols and client interaction, fostering trust and effective care delivery.

Overview

3
3
years of professional experience

Work History

Veterinary Nurse

Cairns Veterinary Clinic
10.2023 - Current
  • Assisted in surgeries by preparing surgical suites, sterilizing equipment, and ensuring anesthesia administration was safe and effective.
  • Upheld high standards of hygiene within the clinic through diligent cleaning and disinfecting routines, reducing the risk of infection.
  • Monitored vital signs of animals during surgical procedures and provided postoperative care.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Provided exceptional customer service through professional interactions with clients at the front desk, over the phone, or via email communications.
  • Improved patient care by providing compassionate nursing support and assistance during examinations, surgeries, and treatments.
  • Safeguarded animal welfare by recognizing signs of pain or distress in patients undergoing treatments or observations on-site at the clinic.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Contributed to successful emergency response situations by remaining calm under pressure while assisting with life-saving procedures.

Kennel Hand

Cairns Veterinary Clinic
10.2021 - 10.2023
  • Ensured optimal health of animals through careful monitoring of food intake, exercise routines, and medical needs.
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Improved kennel cleanliness by implementing thorough daily cleaning routines and maintaining organized workspaces.
  • Conducted regular health checks on animals to identify any potential issues early, ensuring timely treatment if needed.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.

Education

High School Diploma -

St Marys Catholic College
Woree, QLD
11-2023

Certificate II - Animal Care

Animal Industries Resource Centre
Online
10-2023

Certificate I - Hospitality

St Mary's Catholic College
Cairns
11-2021

Skills

  • Patient monitoring
  • Wound management
  • Veterinary nursing
  • Stress reduction techniques
  • Compassionate care
  • Patient examination
  • Post operative care
  • Surgical assistance
  • Medical record-keeping
  • Laboratory testing
  • Intravenous catheter placement
  • Preventative care
  • Vaccination administration
  • Euthanasia assistance
  • Medication dispensing
  • Dental procedures
  • Client communication
  • Animal enrichment
  • Animal first aid
  • Anesthesia administration
  • Ear cleaning
  • Isolation protocols
  • Animal grooming
  • Rehabilitation therapy
  • Urinalysis testing
  • Animal handling
  • Animal restraint
  • Customer service
  • Surgery and procedure preparation

Timeline

Veterinary Nurse

Cairns Veterinary Clinic
10.2023 - Current

Kennel Hand

Cairns Veterinary Clinic
10.2021 - 10.2023

High School Diploma -

St Marys Catholic College

Certificate II - Animal Care

Animal Industries Resource Centre

Certificate I - Hospitality

St Mary's Catholic College

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Jorja Shaw