Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Valeriya Tkachenko

Canberra,ACT

Summary

Accomplished professional with extensive experience in animal healthcare. Skilled in laboratory procedures, medication identification and dispensing, medical record-keeping, and client relations. Have discovered a passion for pharmacology and eager to further my studies in this field, establishing a future career in pharmacy. Possesses excellent communication and customer service skills to deliver quality customer care.

Overview

6
6
years of professional experience

Work History

Veterinary Nurse

RSPCA ACT
04.2021 - Current
  • Assisted in surgeries by preparing surgical suites, sterilizing equipment, and ensuring anesthesia administration was safe and effective.
  • Upheld high standards of hygiene within the clinic through diligent cleaning and disinfecting routines, reducing the risk of infection.
  • Maintained accurate medical records for efficient patient care and treatment followup.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Ensured effective recovery after surgical procedures through diligent post-operative monitoring and care of patients.
  • Improved patient care by providing compassionate nursing support and assistance during examinations, surgeries, and treatments.
  • Provided exceptional customer service through professional interactions with clients at the front desk, over the phone, or via email communications.
  • Supported veterinarians in successfully diagnosing complex cases by performing diagnostic imaging such as radiographs.
  • Performed fecal examinations, urinalysis and bloodwork.
  • Administered vaccinations to variety of animal species.
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
  • Assisted in preparation and administration of anesthesia for surgical processes.
  • Collected and prepared specimens for laboratory testing.
  • Administer medications, vaccines and treatments as instructed by veterinarian.
  • Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
  • Obtained patient history from owners and performed physical examinations.
  • Prepared, sterilized and maintained medical instruments and equipment.
  • Assisted veterinarians with radiographs and ultrasounds.
  • Educated clients on nutrition, preventive health and other animal care.
  • Performed dental cleanings using ultrasonic scaler.
  • Monitored vital signs of animals during surgical procedures and provided postoperative care.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Maintained detailed records of animal health care and diagnostic treatments.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Promoted a positive work environment by fostering strong relationships with colleagues and consistently demonstrating enthusiasm for providing quality care to patients.
  • Performed laboratory tests to diagnose illnesses and monitor ongoing treatment progress.
  • Enhanced staff training initiatives through mentoring new veterinary nurses on clinical protocols and best practices.
  • Contributed to successful emergency response situations by remaining calm under pressure while assisting with life-saving procedures.
  • Administered medications to animals in treatment and documented changes in condition.
  • Answered owner animal health questions and advised on best care practices.

Animal Attendant

Tuggeranong Veterinary Hospital
09.2020 - 03.2021
  • Improved kennel cleanliness by implementing thorough daily cleaning routines and maintaining organized workspaces.
  • Contributed to efficient kennel operations by managing inventory supplies and communicating regularly with management regarding facility needs.
  • Developed strong relationships with local veterinarians to facilitate prompt medical care for animals in need.
  • Reset procedure rooms between appointments and disinfected equipment.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Contributed to a safe and clean environment by regularly sanitizing facilities and equipment.
  • Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.

Assitant Hairdresser

The Avenue Hair
03.2018 - 12.2019
  • Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
  • Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
  • Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Sterilized cutting equipment and refilled hair product bottles to assist hair stylists during busy periods.
  • Assisted lead hairstylists with complex techniques, resulting in high-quality service delivery.
  • Played a key role in increasing client referrals by consistently providing outstanding service and fostering positive relationships with existing clientele.
  • Maintained a clean and organized work station, ensuring a comfortable environment for clients.
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
  • Assisted front desk by answering phone calls, taking appointments and checking clients in.
  • Demonstrated adaptability by quickly learning new products introduced into salon offerings.
  • Studied advanced techniques to develop proficiency and better serve customers.

Education

Certificate IV - Veterinary Nursing

Canberra Institute of Tech
Canberra, ACT
07.2022

Certificate II - Animal Studies

Canberra Institute of Tech
Canberra, ACT
08.2020

High School Diploma -

St Mary Mackillop Catholic College
Isabella Plains
12.2017

Skills

  • Medication Dispensing
  • Medication preparation
  • Critical Thinking
  • Vaccination Administration
  • Patient Monitoring
  • Wound Management
  • Veterinary nursing
  • Post Operative Care
  • Surgical Assistance
  • Emergency Care
  • Laboratory Testing
  • Medical Histories
  • Medication Labeling
  • Medical Terminology
  • Intramuscular Injections
  • Specimen Collection
  • Intravenous Feedings
  • Prescription Management
  • Drug Inventory Management
  • Medication Administration
  • Intravenous injection
  • Post-surgical Monitoring
  • Cash Handling
  • Responsible and Reliable
  • Surgery and Procedure Preparation
  • Customer Service
  • Pharmacy management
  • X-Ray Processing
  • Anesthesia Administration
  • Vital signs monitoring
  • Fluid Therapy
  • Intravenous Catheter Placement
  • Patient Examination
  • Diagnostic Imaging

Languages

Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Polish
Limited Working
English
Native or Bilingual

Timeline

Veterinary Nurse

RSPCA ACT
04.2021 - Current

Animal Attendant

Tuggeranong Veterinary Hospital
09.2020 - 03.2021

Assitant Hairdresser

The Avenue Hair
03.2018 - 12.2019

Certificate IV - Veterinary Nursing

Canberra Institute of Tech

Certificate II - Animal Studies

Canberra Institute of Tech

High School Diploma -

St Mary Mackillop Catholic College

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Valeriya Tkachenko