Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Josef Kerstin

Fraser Rise,VIC

Summary

Reliable & honest hard worker who strives of nothing short of success in any task assigned to me.

Quick to learn new skills & processes with initiative, drive, & integrity.

Diligent & work responsibly as a team player or as an individual firmly believing in exceeding expectations & goals to achieve excellence & job satisfaction.

Ability to work long hours in challenging environments to achieve targets

Excellent history of working well with other team members and pitching in to help achieve team goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Support Worker

Central Care Services
04.2024 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Promoted independence among clients through skill-building exercises and goal-setting initiatives.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
  • Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
  • Participated in professional development and training opportunities to enhance clinical skills.

Warehouse Storeperson

Kmart DC
04.2023 - 04.2024
  • Picked and packed order items efficiently & correctly
  • Stocked shelves, racks, and cases with new or transferred merchandise.
  • Followed orders precisely for correct items, sizes and quantities.
  • Stocked designated items on shelves, end caps and displays.
  • Unloaded deliveries from trucks in prompt fashion.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Safely and securely loaded items to prevent damage during transport.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Added packed boxes to conveyor belts for movement to shipping stations.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Manually transported warehouse materials weighing up to 25-30 kgs and maintained stamina while standing, sitting, bending and walking for extended periods of time.
  • Maintain a fit state for work when presenting for duty.
  • Safely handle cartons and goods, employing proper manual handling techniques..
  • Package goods securely for delivery using RF scanning guns.
  • Ensure quality control procedures are followed.
  • Labelling, palletising & General Labouring

Factory Line Worker

DHL Supply Chain
03.2023 - 04.2023
  • Working on a sorter decline - packing/building pallets up to 2 meters in height
  • Manual Handling of items up to 25 kgs
  • Allocating and retrieving goods
  • Working as a team
  • Keep work areas clean, organized, and safe to promote efficiency and team safety.
  • Followed outlined specifications to implement assembly plans.
  • Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.

Nightclub Bar Supervisor / Resident DJ

RSA Nightclub & Bar
01.2018 - 05.2022
  • Managing, noting inventory & reordering required supplies
  • Recruitment, training, and up skilling of staff
  • Supervise Stocking and sorting of fridges and storage lockers
  • Creating a tailored environment by providing live DJ Music entertainment to suit all genres and age groups
  • Used controllers and mixers to mix and sample music.
  • Arranged playlists of music in advance of live events.
  • Installed, operated and maintained audio and video equipment at venues.

Assistant Volunteer Coordinator

Projects Abroad Samoa
01.2015 - 01.2018
  • Responsible for office and volunteer support including the day to day office errands
  • Scheduling appointments between Volunteers, clients & various stakeholders
  • Conduct monitoring visits at Volunteer placements
  • Photocopied, distributed and emailed documents to Volunteers
  • Assist with Problems resolutions
  • Manage arrival, departure and orientation of all Volunteers
  • Kept projects on schedule by managing deadlines and adjusting workflows.

Mixologist / Bar Supervisor

Sheeshas Cocktail Bar Apia
01.2014 - 01.2015
  • Create drink menu according to ingredient seasonality
  • Careful preparation of drink components before service e.g., infusions, juices, syrups
  • Responsible for sourcing and stocking premium products and other bar supplies
  • Well organized and excellent communicator
  • Strong commitment to service of customers which encourages repeat business
  • Multitasker and efficient enabling fast and quality service
  • Manage stock and payment procedures
  • Responsible for Cash float beginning and end of each shift

Barista /Casual Kitchen Hand

Jalahs Restaurant Apia
01.2013 - 01.2014
  • Produce and present freshly prepared products for customers while meeting speed of service standards
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Used POS system to accurately enter orders and process payments.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Cleaned counters, machines, utensils, and seating areas daily.

Mobile Phone Salesclerk / Technician

Cell city Mobile, Telecommunications Service Centre
01.2010 - 01.2013
  • Maintained, organized, presentable merchandise to drive continuous sales
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet client needs
  • Trained and developed new sales team associates in products, selling techniques and company procedures
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

Education

Arts Major

Leififi College
2004

Skills

  • Full Australian Driver’s Licence
  • Excellent Attention to Detail
  • Excellent accuracy and efficiency
  • Reliable, Committed & Hardworking
  • Can-do attitude & fast learner

Certification

• Statement of Attainment - 09 Feb 2024

- HLTAID009 - Provide cardiopulmonary resuscitation

- HLTAID010 - Provide basic emergency life support

- HLTAID011 - Provide First Aid


  • NDIS Worker Orientation Module - 25 Feb 2024
  • New Worker NDIS Induction Module - 25 Feb 2024
  • Working with Children’s Check - 15 Mar 2024
  • Supporting People to Stay Infection free - 22 April 2024
  • CPA Assists Clients with Medication - 24 Apr 2024
  • Supporting Safe & Enjoyable Meals - 02 May 2024
  • Supporting Effective Communication - 02 May 2024
  • Incident Management - 26 Jul 2024
  • Certificate IV in Community Services -17 May to CURRENT

Timeline

Support Worker

Central Care Services
04.2024 - Current

Warehouse Storeperson

Kmart DC
04.2023 - 04.2024

Factory Line Worker

DHL Supply Chain
03.2023 - 04.2023

Nightclub Bar Supervisor / Resident DJ

RSA Nightclub & Bar
01.2018 - 05.2022

Assistant Volunteer Coordinator

Projects Abroad Samoa
01.2015 - 01.2018

Mixologist / Bar Supervisor

Sheeshas Cocktail Bar Apia
01.2014 - 01.2015

Barista /Casual Kitchen Hand

Jalahs Restaurant Apia
01.2013 - 01.2014

Mobile Phone Salesclerk / Technician

Cell city Mobile, Telecommunications Service Centre
01.2010 - 01.2013

Arts Major

Leififi College

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Josef Kerstin