Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Joseph Elliott

Bungaree

Summary

Hospitality professional with comprehensive background in overseeing motel operations and ensuring exceptional guest experiences. Known for strong team collaboration and achieving operational excellence. Skilled in staff management and conflict resolution, adaptable to changing needs. Enthusiastic worker with excellent communication and proficient in high intensity, high pressure working environments.

Overview

2
2
years of professional experience

Work History

Motel Manager

Cardigan Lodge Motel
01.2025 - Current
  • Handled guest complaints efficiently, resolving issues quickly to maintain satisfaction levels consistently high.
  • Improved guest satisfaction by implementing efficient check-in and check-out procedures.
  • Coordinated events held at the motel facility, ensuring seamless execution of special occasions that met clients'' expectations.
  • Managed daily operations for better customer service and increased revenue.
  • Streamlined housekeeping processes to ensure clean and comfortable rooms for guests.
  • Overhauled safety protocols, ensuring a secure environment for guests and employees.

Retail Sales Worker

Bottlemart
09.2024 - Current
  • Achieved sales targets through effective communication and persuasive selling techniques.
  • Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
  • Developed strong relationships with customers, resulting in repeat business and increased loyalty.
  • Provided personalized recommendations based on customer preferences or specific needs.
  • Dealt with intoxicated individuals with unpredictable and erratic behaviour.
  • Diffused hostile encounters with dangerous people.

Team Member

Grill'd
08.2024 - Current
  • Worked high pressure, high intensity situations and managed my area safely and efficiently.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Mentored junior team members, fostering professional growth and enhancing their contribution to the team''s success.

Stable Hand

Ciaron Maher Racing
05.2023 - 06.2024
  • Maintained clean stables for optimal horse health and safety standards.
  • Maintained saddles, bridles, and riding gear and helped fit items to specific horses.
  • Monitored horse behavior closely, promptly addressing any issues or concerns to maintain their wellbeing.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Administered horse medication and necessary special care.
  • Worked with ranch hands to clean stables and riding areas.

Education

High School Diploma -

St. Patrick's College
Ballarat, VIC
10-2024

Skills

  • Complaint handling

  • Property maintenance

  • Food and beverage operations

  • Training and mentoring

  • Emergency preparedness

  • Security management

  • Strategic thinking

  • Teamwork and collaboration

Accomplishments

Re-established professional and safe living compartments after previous managers abused power and trust for illegal reasons such as drug dealing and theft for personal gain.


Timeline

Motel Manager

Cardigan Lodge Motel
01.2025 - Current

Retail Sales Worker

Bottlemart
09.2024 - Current

Team Member

Grill'd
08.2024 - Current

Stable Hand

Ciaron Maher Racing
05.2023 - 06.2024

High School Diploma -

St. Patrick's College

Similar Profiles

CREATE PROFILE
Joseph Elliott