Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Mathias

Canberra,ACT

Summary

Dynamic Food and Beverage Attendant with proven skills in customer service, teamwork, and cultural sensitivity. Adaptable to various environments and liquor laws, dedicated to enhancing guest experiences.

Overview

2
2
years of professional experience

Work History

Food and Beverage Attendant

Voyages
Yulara, NT
11.2025 - 01.2026
  • Worked across numerous F&B venues (Bough House buffet breakfast, Kiosk, BBQ, Outback Bar, Resident Bar and the Bottleshop)
  • Trained indigenous trainees whilst being aware and sensitive to cultural differences
  • Adapted to different NT liquor laws
  • Communicated effectively to people from all over the world

Venue Supervisor/Manager

Colonial Hotel
Werrington County, NSW
11.2024 - 04.2025
  • Carried out all responsibilities the licensee had from pokie machine conversions, rostering, daily and weekly financial paperwork, events organisation, keg and snack orders etc
  • Ensured compliance with L&G NSW
  • Trained new staff on venue policies and procedures effectively
  • Responsible for hiring new staff
  • Supervised daily operations in busy hospitality environment with numerous staff

Bar and Gaming Attendant

Colonial Hotel
Werrington, NSW
12.2023 - 03.2024
  • Completed daily, weekly and as necessary cleaning to ensure compliance and maintain the highest level customer experience
  • Ensured a high level of customer service through relevant interventions regarding intoxication, friendly service and always smile and look approachable
  • Rakes of pokie machines

Barista

The Coffee Club
Penrith, NSW
12.2023 - 03.2024
  • Kept work surfaces clean and organised complying to industry standards
  • Prepared high-quality beverages following standard recipes and customer preferences
  • Assisted in training new staff on beverage preparation and safety procedures.

Education

Bachelor of Science - Accounting And Finance

Newcastle University
Newcastle Upon Tyne, UK
09-2022

Skills

  • RSA, RCG, TAB, KENO
  • Knowledge of L&G rules and regulations
  • Problem solving
  • Bilingual (can learn new languages quickly)

Timeline

Food and Beverage Attendant

Voyages
11.2025 - 01.2026

Venue Supervisor/Manager

Colonial Hotel
11.2024 - 04.2025

Bar and Gaming Attendant

Colonial Hotel
12.2023 - 03.2024

Barista

The Coffee Club
12.2023 - 03.2024

Bachelor of Science - Accounting And Finance

Newcastle University
Joseph Mathias