Summary
Overview
Work History
Education
Skills
Certification
Hobbies
References
Timeline
Generic

Josephine DUNCAN

Singleton Heights,NSW

Summary

Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need. Well-qualified Assistant dance teacher familiar with skills and abilities needed to succeed. Possessing strengths in task prioritisation and safety. Ready to leverage training and experience to take on new professional challenges. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. While having a range of activities and commitment's i have effectively been able to manage my time effectively and ensure to not let anyone down while doing my very best to excel in all areas of my life.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Assistant Team Member

Styled Balloons
06.2023 - Current
  • Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Adapted to a new business opening and a whole new range of skills to learn including training and learning in a short period of time
  • Provided the opportunity to work unattended and supervise new employees

Dance Teacher's Assistant

Hype Dance Hunter Valley
02.2019 - Current
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Taught a range of ages and various dance classes/styles.
  • Provided constructive corrections to encourage students to learn steps and improve dancing.
  • Worked in team-based environment to uphold quality and continuity of service to clients.
  • Utilized different styles of teaching to accommodate students of all capabilities.
  • Stepped up and taken classes unattended when required
  • Taught and explained choreography by breaking down steps and demonstrating moves.
  • Adhered to studio guidelines and legal requirements.
  • Assessed student progress regularly to identify students needing individualized help, provide feedback and select suitable material for dancers.
  • This job requires extreme patience and the skill to know how to communicate in different ways to allow everyone to get the best and I have effectively shown that I can do this within this position

Sales Assistant

Bakers Delight
10.2019 - 10.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Additionally with this position I was promoted to a higher senior position in June 2022, this gave me the opportunity to supervise junior staff ensuring tasks are achieved to an optimal standard also allowing me to expand my skills including balancing a till and doing such tasks effectively and in a time limit.

Education

High School Diploma -

Singleton High School
Singleton, NSW
09.2023

Skills

  • Reliable
  • Motivated
  • Can work as part of a team
  • Capable to supervise junior staff
  • Organized
  • Social skills
  • Effective communication
  • Cash Handling
  • Till Counting

Certification

  • March 2019 – first aid certificate
  • Provisional license since august 2022 with a reliable car and ability to get to places where needed.

Hobbies

  

Within my activities I show that I can manage my time well and put priorities such as working on top while still upholding a positive relationship with all other activities and establishing a strong work and life balance. 

  • competitive dance,
  • going to the gym regularly
  • assistant teaching
  • cooking
  • babysitting family
  • spending time with friends and family
  • exploring outside and many more


References

  

Simone Merrick, Owner hype dance hunter valley contact number- 0402317450  

  

Kiera Lawrence, previous colleague and supervisor baker’s delight contact number- 0410080883  


Mandy Barrwick, previous manager and owner of Bakers Delight Singleton, contact number- 0401623843

Timeline

Sales Assistant Team Member

Styled Balloons
06.2023 - Current

Sales Assistant

Bakers Delight
10.2019 - 10.2023

Dance Teacher's Assistant

Hype Dance Hunter Valley
02.2019 - Current

High School Diploma -

Singleton High School

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Josephine DUNCAN