Josephine Nsombo
PERTH,WA
Summary
Hardworking employee with a good customer service, multitasking, and time management abilities. Devoted to giving every client a positive and memorable experience.
Energetic worker making great efforts to improve lives and generate awareness to causes. Organized, detail-oriented and punctual with client engagement and time management skills.
Compassionate in community and social services, highly productive and efficient in task completion. Excel at communication, empathy, reliability and problem-solving to drive positive outcomes, and support community well-being, along with a genuine desire to make a positive difference in the lives of others.
Overview
4
4
years of professional experience
Work History
Disability Support Worker
GenAssist services Pty Ltd
Perth, Wa
03.2026 - Current
- Assisted clients with daily living activities and personal care needs.
- Provided emotional support and companionship to individuals with disabilities.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Transported clients to appointments, social events, and other activities.
- Organized beds, swept floors, and sanitized surfaces daily to ensure hygiene and comfort for clients.
- Administered medication according to doctor's orders and monitored side effects.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Communicated with medical providers on behalf of clients to ensure timely follow-up on appointments.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Recorded client status progress and challenges in logbooks and reports.
- Organized oral medications for clients according to prescribed dosage and schedule. for clients following dosage and schedule requirements.
- Monitored health and well-being of clients and reported significant health changes.
- Assisted clients with maintaining good personal hygiene.
Disability Support Worker
Reliable Disability Services
Perth, WA
10.2025 - 05.2026
- Assisted clients with daily living activities and personal care needs.
- Supported individuals in developing life skills and independence.
- Communicated effectively with clients to understand their needs and preferences.
- Maintained a safe and clean environment for clients at all times.
- Encouraged social interaction through community activities and events.
- Provided emotional support to clients, fostering a positive atmosphere.
- Assisted in developing self-care skills such as personal hygiene practices.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Provided emotional support to individuals with physical or mental disabilities.
- Transported clients to appointments, social events, and other activities as needed.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Helped patients move in and out of beds, baths and wheelchairs by following safe lifting techniques.
- Monitored client progress and reported any changes in behavior or health conditions to supervisor.
- Maintained records of services provided, client progress, and goals achieved.
- Administered medication according to doctor's orders and monitored side effects.
- Lifted, moved, and adjusted clients to ambulate individuals for diverse needs.
- Participated in team meetings with supervisors, doctors, nurses, therapists.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
Community Support Worker/Volunteer
Ndola teaching hospital
Ndola Zambia
01.2023 - 06.2023
- Provided compassionate support to patients in various healthcare settings.
- Assisted in coordinating patient care plans with medical staff and families.
- Delivered training sessions on health education topics to community groups.
- Supported clients during medical appointments, advocating on their behalf when needed.
- Provided emotional support and encouragement throughout treatment process.
- Responded quickly to emergency situations involving clients in order to protect their safety.
- Provided support to individuals with disabilities in activities of daily living.
- Monitored medications and assisted with medication administration as needed.
- Created a safe environment by identifying potential risks and implementing appropriate interventions.
Education
Certificate III - Community Services
Industry Skills Training
Joondalup, WASkills
- Communication and interpersonal skills
- Team collaboration
- Customer service
- Safety training
- Mechanical troubleshooting
- Equipment maintenance
- Project management
- Pays great attention to details
- Good problem solving skills
- Able to work toward strict deadlines
- Very responsible and accountable in my work
- Emotional support
- Active listening
- Daily living assistance
- Life skills development
- First aid and CPR
- Relationship building
- Attention to detail
- Personal care assistance
References
:Josephine chimpeta
Mobile: 0460761044
josephineskc@gmail.com
•Precious Manda
0468361060
PreciousManda@gmail.com
• Doris Mwewa
Team supervisor/ Ndola hospital Zambia
Dorismwewa9@gmail.com
Qualifications
:Josephine chimpeta
Mobile: 0460761044
josephineskc@gmail.com
•Precious Manda
0468361060
PreciousManda@gmail.com
• Doris Mwewa
Team supervisor/ Ndola hospital Zambia
Dorismwewa9@gmail.com
Timeline
Disability Support Worker
GenAssist services Pty Ltd
03.2026 - Current
Disability Support Worker
Reliable Disability Services
10.2025 - 05.2026
Community Support Worker/Volunteer
Ndola teaching hospital
01.2023 - 06.2023
Certificate III - Community Services
Industry Skills Training