Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Dunn

Panania,NSW

Summary

Reliable and hardworking individual that works autonomously or in teams to serve numerous customers per shift. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.

Overview

6
6
years of professional experience

Work History

Food and Beverage Attendant

Bankstown Sports
Greenacre, NSW
03.2024 - Current
  • Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages.
  • Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Provided drink suggestions to customers based on their preferences.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.

Event Usher

VIPEOPLE
Sydney, NSW
03.2024 - Current
  • Greeted guests, answered questions, and provided directions to the event venue.
  • Provided information about the event to attendees.
  • Assisted with seating arrangements for guests in the auditorium.
  • Checked tickets at the entrance of the auditorium to ensure only authorized personnel were allowed access.
  • Maintained a professional demeanor while interacting with guests and staff members alike.
  • Directed traffic away from restricted areas as needed.

Customer Service

KFC
Revesby, NSW
02.2022 - Current
  • Primarily in charge of handling cash transactions & maintaining accurate financial records
  • Comprehensively involved in dealing with customer inquiries and complaints
  • Systematically & meticulously crafted customer orders
  • Skillfully & consistently maintained cleanliness in the proximity of my designated station.

Swim Instructor

RSL Swim Club
Revesby, NSW
01.2019 - 01.2021
  • Setting up and packing up club equipment
  • Ensuring the safety of students within the class
  • Teaching children to learn to swim/or stroke correction
  • Training children's endurance/fitness in the water.

Education

Construction Management -

Western Sydney University
Parramatta, NSW
03-2027

Advanced Responsible Conduct of Gambling (ARCG)

Institute of Training And Further Education
Sydney
05-2024

RSA + RCG -

CBD College
Sydney, NSW
02-2024

Higher School Certificate -

De La Salle College
Revesby, NSW
09.2023

First Aid Certificate -

Royal Life Saving
Sydney, NSW
08-2022

Skills

  • Positive attitude
  • Excellent judgment
  • Outgoing Personality
  • Responsible Alcohol Service
  • Quick thinking
  • Hard working
  • Customer Service

Timeline

Food and Beverage Attendant

Bankstown Sports
03.2024 - Current

Event Usher

VIPEOPLE
03.2024 - Current

Customer Service

KFC
02.2022 - Current

Swim Instructor

RSL Swim Club
01.2019 - 01.2021

Construction Management -

Western Sydney University

Advanced Responsible Conduct of Gambling (ARCG)

Institute of Training And Further Education

RSA + RCG -

CBD College

Higher School Certificate -

De La Salle College

First Aid Certificate -

Royal Life Saving

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Joshua Dunn