Joshua Fuller
Gladstone,Qld
Summary
I am a hardworking and reliable person looking for employment where my practical skills and enthusiasm can be utilized. I am cooperative and work well in a team and I am keen to learn new skills. I believe my positive attitude and dedication will be an asset to your company.
Overview
8
8
years of professional experience
Work History
Baker
Coles
02.2022 - Current
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Gained knowledge of company policies, protocols and processes.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Assisted with onboarding of new employees by providing training and development resources.
- Analyzed customer feedback to identify areas for improvement.
- Acted with integrity, honesty and knowledge to promote culture of company.
- Handled day-to-day customer or client questions via telephone or email.
- Used company reports to analyze sales, gross profit and inventory activities.
- Organized projects and contests to increase sales and encourage exceptional customer service.
- Described product to customers and accurately explained details and care of merchandise.
- Sat in on disciplinary hearings to learn about conflict resolution in workplace.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Concrete Laborer
Meals Concrete Pumping
08.2021 - 02.2022
- Utilized wheelbarrows, shovels and other tools to move, spread and level concrete.
- Maintained clean, safe worksite for team safety and to help keep projects on-track.
- Assisted with installation of steel and anchor bolts to reinforce concrete.
- Participated in concrete pouring and finishing, expertly managing application of sealers and curing compounds.
- Assisted crew members with positioning trucks and moved discharge chute to guide concrete into forms.
- Assisted with concrete mixing, following instructions for proper ratios of cement, sand and water.
- Shoveled materials such as dirt, gravel, and asphalt.
- Wore correct clothing and protective equipment for jobs.
Labourer
Marquis Macadamias
07.2021 - 08.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Checked packages and merchandise for damage and notified vendors.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Labourer
John’s Tree Service
08.2017 - 12.2018
- Worked alongside team to accomplish work goals according to schedule.
- Understood and followed verbal and written instructions to complete work correctly.
- Maintained organized and clean work areas at all times on site
- Assisted with removal of hazardous trees, safely cutting limbs and removing trunks.
Customer Service Representative
Freedom Fuels
06.2017 - 08.2017
- Responded to all customer inquiries thoroughly and professionally.
- Followed safety protocols while working, avoiding accidents and injuries.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Met customer service goals and exceeded customer expectations.
Labourer, Carpenter’s Labourer
08.2016 - 01.2017
- Outstanding customer service
- Loading and unloading
- Set up equipment and tools
- Fit wardrobes
- Fit cabinets
- Cleaning and packing up
Bricklayer
03.2016 - 06.2016
- Outstanding customer service
- Set up scaffolding
- Stack and lay bricks
- Mix Cement
- Cleaning up
Skills
- Certificate II Horticulture
- Certificate I Construction
- White Card Construction
- Outstanding customer service
- Fast learner
- Can work independently
- Hard Worker
- Honest
- Reliable
- Easily takes direction
Additional Information
Professional reference
Mark Connolly ( coles bakery manager)
0476577806
Professional reference
Kim Connolly ( coles nightfill manager)
0448578348
Professional reference
Phil ( meals concrete pumping )
0414894029
Personal reference
Chantelle muller
0435793624
Personal reference
Shae-lee doohan
0473172274
Timeline
Baker
Coles
02.2022 - Current
Concrete Laborer
Meals Concrete Pumping
08.2021 - 02.2022
Labourer
Marquis Macadamias
07.2021 - 08.2021
Labourer
John’s Tree Service
08.2017 - 12.2018
Customer Service Representative
Freedom Fuels
06.2017 - 08.2017
Labourer, Carpenter’s Labourer
08.2016 - 01.2017
Bricklayer
03.2016 - 06.2016
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