Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Joshua LY

CANLEY HEIGHTS,NSW

Summary

Dynamic and technically inclined professional poised to excel in an IT cadetship role with an immense passion for technology, more specifically, within the cybersecurity sector. Boast a foundational knowledge of IT principles in conjunction with tremendous motivation for continuous growth and development. Strongly adept at balancing academic and work commitments; prepared to dedicated three-days a week to hands-on experience in cyber security while concurrently advancing my future expertise through obtaining a certificate IV in IT. My curiosity extends far beyond academics, often through hands-on approach, whether its through building computers, engaging in strategic gaming, or exploring the latest technological advancements. With a natural amiable personality, I am adept at building effectual rapport in order to greatly contribute to the organisation's diverse corporate culture.

Overview

6
6
years of professional experience

Work History

Receptionist

Budget Petrol
01.2018 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Facilitated sales of services and goods.
  • Built trustful relationships with customers to encourage return visits.
  • Resolved customer problems and complaints.
  • Installed and initiated EFTPOS device
  • Resolving technological difficulties when system/software fail to operate.
  • Examined arriving products to ensure quality and specifications aligned
  • Cleaned up gas and other spills following spill procedures and removed safety hazards.
  • Kept reception area clean and neat to give visitors a positive first impression.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Increased sales by 15%

Education

Bachelor of Computing Science(Honours) -

University Of Technology Sydney
Sydney, NSW
09.2026

High School Diploma -

Patrician Brother College Fairfield
Fairfield, NSW
09.2022

Skills

  • Effective rapport establishment and teamwork
  • Critical thinking, strong communication and outstanding leadership
  • Dependable and responsible
  • Exceptional observation skills
  • Flexible and adaptable
  • Multitasking abilities
  • Planning and coordination
  • Proficient in communicating with diverse range of stakeholders
  • Applying company guidelines
  • Foundational knowledge on Python and Java

Timeline

Receptionist

Budget Petrol
01.2018 - Current

Bachelor of Computing Science(Honours) -

University Of Technology Sydney

High School Diploma -

Patrician Brother College Fairfield

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Joshua LY