Josh Sahetapy-Beare

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.
• Assisting Store manger in both admin and logistic
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
• Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.

• Demonstrated flexibility in scheduling by working various shifts as needed, including weekends and holidays, exhibiting reliability as a team member.
• Conducted routine maintenance tasks such as cleaning equipment or restocking supplies, ensuring smooth daily operations.
• Maintained a clean and organized workspace, contributing to a positive work atmosphere for both employees and customers.

In Young leaders we plan activities for age 12 to 25 to improve and to make a positive
life for them. One activity that my group organized was an online session on heathy
mind to group or international students who are going to start mainstream school to
teach them about mental health and how to improve their mental health.

• Developed leadership skills in junior cadets by assigning them challenging tasks and responsibilities.
• Promoted teamwork and collaboration among cadets by organizing team-building activities and exercises.
• Upheld the highest standards of professionalism and integrity, serving as a positive role model for cadets to emulate in their own careers.
• Conducted physical training to keep fit and perform job duties productively.
• Followed protocols and procedures to perform tasks quickly and minimize mistakes.
• Enhanced cadet performance by implementing rigorous training exercises and drills.
• Nurtured a culture of continuous improvement among both staff and cadets through ongoing education and professional development opportunities.
• Assisted in the planning and execution of successful field training exercises for enhanced practical experience.

• Responsibilities include ensuring customers are well looked after, taking orders, restocking items, and cleaning.

• Checking and restocking products on shelves.
• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

During my time as a Peer leader, we planned and promoted holiday actives for people
who are at the age 12 to 25 in the Greater City of Dandenong during end of term
holidays and during this program we learn about leadership, teamwork, commination.