Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Joshua Verhagen

Melbourne

Summary

Proactive Retail Sales and Convenience Team Member with experience in high-stress environments. Skilled in customer service, problem-solving, cash handling, and maintaining clean, safe work areas. Brings critical thinking and leadership qualities to enhance team success and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Fresh Convenience Team Member

Woolworths
02.2024 - Current

Retail Sales

Total Tools
07.2021 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.

Fresh Convenience Team Member

Woolworths
07.2023 - 01.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Wait Staff Member

Butter Factory
04.2021 - 07.2021
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.

Education

High School (Year 7-9) -

Lavalla Catholic College
Traralgon, VIC

Bachelor's (Honors) - Pharmaceutical Science And Chemical Engineering

Monash University
Melbourne, VIC
11.2028

High School (Year 10-12) -

St. Paul's Anglican Grammar School
Warragul, VIC
11.2023

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Clear Communication
  • Cash Handling
  • Leadership Qualities
  • Critical Thinking
  • Fast Learner

Accomplishments

  • Year 9 School Captain
  • Year 10 Deputy House Leader
  • Achieved Top 10% of year level from Year 8 - 12

References

Warren Frost - Former Employer

  • Ph: 0499 887 282
  • Email: warren@cogvic.com

Timeline

Fresh Convenience Team Member

Woolworths
02.2024 - Current

Fresh Convenience Team Member

Woolworths
07.2023 - 01.2024

Retail Sales

Total Tools
07.2021 - Current

Wait Staff Member

Butter Factory
04.2021 - 07.2021

High School (Year 7-9) -

Lavalla Catholic College

Bachelor's (Honors) - Pharmaceutical Science And Chemical Engineering

Monash University

High School (Year 10-12) -

St. Paul's Anglican Grammar School

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Joshua Verhagen