Joyce Cloris
Melbourne,Victoria
Summary
Friendly and reliable at problem resolution and time management. Comfortable working in fast-paced food service environment while providing quality service. Employs exceptional problem-solving skills to enhance customer experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front of House
Bowltiful Lanzhou Noodle
05.2024 - Current
- Ability to communicate detailed ingredients and preparation of menu items
- Providing efficient and friendly service in customer needs.
- Ensured compliance with local health codes and safety regulations.
- Coordinated with kitchen employees and team member for smooth operations.
Food and Beverage Attendant
Melbourne Cricket Ground & Marvel Stadium
03.2024 - Current
- Cross-training in multiple roles, fostering a collaborative work environment.
- Delivered exceptional service even under high-pressure situations.
- Operated cash register transactions with various customizations of dietary.
- Create cocktails and mixing alcohol in a fast paced environment during events.
Floor Staff
Seoul Garden KBBQ
12.2023 - 02.2024
- Transported beverages orders from bar to proper tables
- Managed seating arrangements in compliance with restaurant policies
- Engaged pleasantly with customers, driving great service and satisfaction
- Stocked shelves with products according to inventory levels.
Wait Staff
Suka Ramai Restaurant
08.2022 - 09.2023
- Prepared and served food and beverages to customers
- Set up linens, dishes, and silverware to prepare tables for customers
- Carried dirty plates and silverware to kitchen, expediting dishwashing process
- Prepared, presented bill, and collected cash or credit card payments.
Education
Bachelor of Arts - UX Interaction Design
Swinburne University of Technology, Melbourne
Melbourne, VIC06.2026
Skills
- Customer service
- Order Taking
- Food Running
- Point of sale systems
- Multitasking capabilities
- Adobe Design Softwares
Certification
- Victoria Responsible Service of Alcohol
- Victoria Food Safety Certificate
Languages
Indonesian
English
Leadership Experience
ART EXTRACURICULLAR CHAIRMAN 08/2021 to 11/2023
- Organized and facilitated meetings with board members to ensure that all all relevant information was discussed and decisions were made in an efficient manner
- Acted as a spokesperson for organization by meeting with local community groups and appearing in media.
- Cultivated a collaborative environment amongst board members by encouraging open dialogue and active participation in decision-making processes
STUDENT COUNCIL GRAPHIC DESIGNER 11/2021 to 11/2022
- Create designs, concepts, and sample layouts based on knowledge of layout principles and aesthetic design concepts.
- Developed visuals that effectively communicated complex ideas in an engaging manner.
- Designed graphics for social media campaigns, such as Instagram posts and stories for important events.
Awards
- 1st place Nationally in UNNES Digital Poster Competition
- 1st place Provincially in FLS2N Digital Comic Competition
- 1st place in SVCM Digital Poster Competition
- 2nd place locally in KWARRAN Scout Colouring Relay Competition
Timeline
Front of House
Bowltiful Lanzhou Noodle
05.2024 - Current
Food and Beverage Attendant
Melbourne Cricket Ground & Marvel Stadium
03.2024 - Current
Floor Staff
Seoul Garden KBBQ
12.2023 - 02.2024
Wait Staff
Suka Ramai Restaurant
08.2022 - 09.2023
Bachelor of Arts - UX Interaction Design
Swinburne University of Technology, Melbourne
- Victoria Responsible Service of Alcohol
- Victoria Food Safety Certificate
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