Julia Boons
Kensington,NSW
Summary
A highly motivated and dedicated individual with extensive experience in customer service and hospitality. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Cafe Allrounder
Skelligs Cafe
03.2020 - 01.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing up to 30 tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Supervisor
The Derg Inn Restaurant
01.2016 - 01.2020
- Communication – Effectively communicating with customers, Kitchen staff and co-workers
- Developed customer relations – Handling inquiries, complaints and addressing issues or customer dissatisfaction calmly and finding solution
- Working efficiently without compromising service quality
- Product knowledge – Understanding menu items, ingredients and allergens to answer customer questions accurately
Education
BSc (Hons) - Agri-Bioscience
Munster Technological University
Cork11.2024
Leaving Certificate -
Portumna Community School
Portumna05.2020
Skills
- Customer Service Excellence
- Time Management & Organization
- Communication
- Problem Solving
- Technical Skills
- Software Proficiency
- Leadership
- IT skills
References
- Rachel Devane, Skellgs Cafe, Racheldevane@gmail.com
- Bethany Slattery, The Derg Inn, thederginnterryglass@gmail.com
Achievements
Member of gym club., Member of WITSTEM women in science, technology, engineering and maths., Highly enjoy travelling, spent summer of 2022 interrailing Europe., Competitive horse riding, outdoor running., Full clean drivers’ licence.
Languages
English
Native or Bilingual
Dutch
Native or Bilingual
Timeline
Cafe Allrounder
Skelligs Cafe
03.2020 - 01.2024
Supervisor
The Derg Inn Restaurant
01.2016 - 01.2020
BSc (Hons) - Agri-Bioscience
Munster Technological University
Leaving Certificate -
Portumna Community School
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