Julia Paleologos
Concord West,NSW
Summary
As a third-year undergraduate student pursuing a Bachelor of Psychology at Macquarie University, I bring a multifaceted background enriched by diverse professional experiences. My tenure as a dental receptionist, after-school tutor, contributor to a small independent jewellery store and current administrative lead within a physiotherapy establishment's imbued me with a nuanced skill set and a comprehensive understanding of interpersonal dynamics. These roles have not only honed my organisational prowess and adeptness in client-facing interactions but have also fostered a profound appreciation for the intricacies of human behaviour and the importance of empathetic engagement. As I chart my path towards becoming a psychologist, I am uniquely equipped with a holistic perspective garnered from these varied endeavours, poised to integrate theoretical knowledge with practical acumen to effect positive change within therapeutic settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administration Lead
PB Physio
10.2023 - Current
- Streamlined office operations by implementing efficient administrative processes and procedures.
- Optimized workflow processes, reducing operational bottlenecks and improving overall efficiency levels within the organization.
- Evaluated existing office technology infrastructure, recommending upgrades that improved overall system functionality and data security measures.
- Managed risk exposure within the department through thorough assessment of potential threats and implementation of appropriate mitigation strategies.
- Interviewing, hiring and training new administration employees.
- Ensured smooth communication flow within the organization through effective coordination of staff meetings.
- Oversaw recruitment processes, resulting in a highly skilled workforce aligned with organizational goals.
- Assigning and delegating tasks to most fit employees
Dental Receptionist
Better Teeth Dental Care
06.2022 - 02.2024
- Scheduled, rescheduled, and cancelled appointments for dental patients.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Reassuring patients when they expressed feelings of anxiety and nervous regarding there appointment
- Ability to use latest Dental technology like iTero Scanner and Praktika Systems
After-School Tutor
Kip Mcgrath Education Center
01.2021 - 12.2023
- Improved Primary and Highschool students overall academic performance by providing small group tutoring in Math and English subjects.
- Enhanced student comprehension by incorporating interactive activities and personalised attention.
- Provided homework assistance using specific curriculum and materials.
- Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Collaborated with parents to develop appropriate tutoring lessons.
- Boosted student's confidence in their abilities through positive reinforcement and constructive feedback.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Jewellery Retail
Originale Jewellery
01.2018 - 10.2020
- Promoted store events and special offers through photography shoots, displaying merchandise which attracted new clientele and boosting overall visibility.
- Upsold warranties and purchase add-ons to customers to drive sales revenues and achieve sales goals.
- Resolved customer complaints promptly and professionally, preserving brand reputation and fostering loyalty among clients.
- Educated customers about proper care for their jewellery items, resulting in increased product longevity and satisfaction.
- Tagged and prepared new merchandise for retail sales.
Education
Bachelor of Science - Psychology
Macquarie University
Sydney, NSW02.2025
Skills
- Great Communication Skills
- Punctual and Reliable
- Organisational Leadership
- Office and Front Desk Management
- Document Management
- Customer Relations
- Privacy Act 1988 Compliance
- Team Collaboration
- Growth Mindset
- Confidence Building and Motivation
Certification
- Police Check
- Working with Children Check
- First Aid Training
- COVID Vaccinations
- Flu Vaccination
- Drivers Licence
Timeline
Administration Lead
PB Physio
10.2023 - Current
Dental Receptionist
Better Teeth Dental Care
06.2022 - 02.2024
After-School Tutor
Kip Mcgrath Education Center
01.2021 - 12.2023
Jewellery Retail
Originale Jewellery
01.2018 - 10.2020
Bachelor of Science - Psychology
Macquarie University
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