Carlos Jay Pantollano
Gladstone ,QLD
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Rostering Officer
Uniting Care
Gladstone , QLD
11.2023 - Current
- Develop and maintain accurate rosters for staff, ensuring all shifts are covered in accordance with business needs, legal requirements, and staff preferences.
- Monitor and update rosters based on staffing changes, absenteeism, or emergencies.
- Liaise with employees regarding their shift schedules, ensuring clear communication of shift changes, overtime opportunities, or adjustments to availability.
- Maintain accurate records of staff attendance, including start and end times, breaks, overtime, and absences.
Ensure that any discrepancies in attendance (e.g., late arrivals, or early departures) are addressed with relevant parties. - Provide payroll teams with accurate shift data to ensure correct payment for hours worked, including overtime, penalty rates, and allowances.
- Resolve any payroll discrepancies related to rosters, or attendance.
Administration Officer
Uniting Care
Gladstone , QLD
02.2023 - 11.2023
- Processed invoices, purchase orders and other financial paperwork in accordance with company policies.
- Generated and delivered daily outstanding payment invoices to customers
- Handled incoming calls and directed callers to appropriate department or employee.
- Ensured that all incoming calls were answered promptly in a professional manner.
Fill Team Member
Big W
Gladstone , QLD
03.2022 - 02.2023
- Filling, merchandising and ticketing stock across all department, making it simple for our customer to shop
- Being available, friendly and helpful, ensuring all customers receive a positive experience.
- Working cooperatively and end to end in a team environment.
Education
Bachelor of Science - Mathematics
Polytechnic University of The Philippines
Philippines05-2019
Skills
- Communication
- Customer service
- Interpersonal skills
- Teamwork
- Critical thinking
- Attention to detail
Languages
Filipino
Native/ Bilingual
English
Professional
References
1. Isagani Juyad Jr
Care Manager - BlueCare
0459 145 024
I.Juyad2@bluecare.org.au
2. Jacqueline Dela Fuente
Night Fill Team Member - Woolworths
0479 065 095
jacqueraven@yahoo.com
Timeline
Rostering Officer
Uniting Care
11.2023 - Current
Administration Officer
Uniting Care
02.2023 - 11.2023
Fill Team Member
Big W
03.2022 - 02.2023
Bachelor of Science - Mathematics
Polytechnic University of The Philippines
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