Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Licences Checks
Timeline
Generic

Julianne Long

Epping,Australia

Summary

Dynamic professional with extensive experience at Fordgate Medical Centre, excelling in patient management and payroll administration. Proven ability to enhance operational efficiency through effective diary management and staff training. Adept in medical terminology and committed to delivering exceptional customer service in fast-paced environments.

Overview

20
20
years of professional experience

Work History

2IC / Receptionist

Fordgate Medical Centre
05.2021 - 02.2025
  • Using Pracsoft/Medical Director for patient/accounts management
  • Answering phones
  • Booking appointments / Diary management
  • Liaising with Health Providers in relation to investigations & record management
  • Medicare & Private Billing
  • Batching and reporting
  • Payroll of doctors and staff via MYOB and Deputy
  • Invoicing debtors
  • Follow up outstanding creditors
  • Preparing and invoicing for records and reports
  • Training administration staff
  • Rostering of Administration staff
  • Triaging of patients
  • Pathology collection
  • Medical scribing
  • Infection control
  • COVID Vaccination program administration

Medical scribe

Murac Health Pty Ltd
08.2018 - 07.2023
  • Scribe audio files via remote access
  • Access/Input into patient files using Genie/Gentu software
  • Use medical terminology

eHealth (casual Project Administrator)

Aspen Medical
05.2013 - 12.2013
  • Ensure maximum productivity is achieved daily/weekly as per KPI’s
  • Place Facilitators in locations as prescribed in manning plan set weekly
  • Coordinate replacement of staff at short notice to ensure maximum coverage
  • Process fortnightly timesheets for Victorian Facilitators
  • Calculate and process incentives for Victorian Facilitators
  • Manage collateral requirements
  • Attend weekly Zoom conference calls
  • Liaise with key stakeholders
  • Liaise with Field Project Managers
  • Educate consumers on benefits and use of eHealth
  • Facilitating registration by authorizing identification and accurate document completion

Office Manager / Personal Assistant

Paul L James Criminal Lawyer Pty Ltd
02.2005 - 06.2010
  • Diary management
  • Administration
  • General office duties
  • Banking
  • Archiving
  • Stationery supplies – purchasing/stock take
  • Correspondence
  • Payroll
  • Computer programs utilized – Word, Excel, PowerPoint, Publisher, Access, Outlook, MYOB, Locus, Windows (All)
  • Client Management
  • Accounts receivable
  • Trust Accounting
  • End of financial year reconciliations

Education

Certificate III -

Accounts Administration

Certificate III -

Health Administration

Certificate III -

Pathology Collection

Certificate of Education Integration Aide/ Teacher Aide -

Monash University

Certificate IV - partially completed

Disability

Introduction to the NDIS -

Skills

  • Patient management
  • Diary management
  • Medical terminology
  • Invoicing debtors
  • Payroll administration
  • Customer service
  • Time management
  • Effective Troubleshooting
  • Staff training
  • Verbal and written communication
  • Service-oriented mindset
  • Multi-line phone system operation
  • Front desk operations
  • Customer/Client relations
  • Data entry
  • Reception desk management
  • Basic accounting

References

Available upon request

Hobbies and Interests

  • Lawn Bowls
  • Local Community and Youth Wellbeing

Licences Checks

  • Victorian Drivers Licence
  • First Aid – Level 2
  • Mental Health First Aid
  • Working With Children (Volunteer)
  • Police Check
  • Responsible Serving of Alcohol
  • Safe Food Handling
  • NDIS screening check

Timeline

2IC / Receptionist

Fordgate Medical Centre
05.2021 - 02.2025

Medical scribe

Murac Health Pty Ltd
08.2018 - 07.2023

eHealth (casual Project Administrator)

Aspen Medical
05.2013 - 12.2013

Office Manager / Personal Assistant

Paul L James Criminal Lawyer Pty Ltd
02.2005 - 06.2010

Certificate III -

Accounts Administration

Certificate III -

Health Administration

Certificate III -

Pathology Collection

Certificate of Education Integration Aide/ Teacher Aide -

Monash University

Certificate IV - partially completed

Disability

Introduction to the NDIS -

Similar Profiles

CREATE PROFILE
Julianne Long