Julie Hinton
Ballarat,VIC
Summary
Results-driven professional specializing in customer service and client engagement. Delivered personalized skincare consultations and advanced treatments, significantly improving client satisfaction. Skilled in optimizing scheduling and upholding sanitation standards while fostering collaborative teamwork to achieve exceptional outcomes.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of post-secondary education
5
5
years of professional experience
Work History
Food and Beverage Attendant, TAB and Gaming
Redlion Hotel
Ballarat, VIC
10.2023 - Current
- Provided exceptional customer service to enhance guest dining experiences.
- Delivered food and beverages efficiently to hotel guests and event attendees.
- Maintained cleanliness and organization of dining areas and service stations.
Senior Beauty Therapist
EKO
Daylesford , VIC
11.2021 - 05.2024
- Administered advanced beauty treatments including facials, massages, and body wraps.
- Provided skincare consultations tailored to individual client needs and preferences.
- Educated clients on skincare products and home care routines for optimal results.
- Collaborated with team members to ensure seamless service delivery and client satisfaction.
- Mentored junior therapists to enhance service quality and professional development.
- Stayed updated on industry trends to recommend innovative beauty solutions to clients.
- Maintained cleanliness and organization of treatment rooms and equipment.
- Utilized appointment scheduling software to manage client bookings efficiently.
Education
Certificate Three In Home And Community Care - Home And Community Care
Aged Care Training Services
01.2016 - 07.2016
Certificate Three In Aged Care - Aged Care
Aged Care Training Services
01.2016 - 07.2016
Certificate Five In Beauty Therapy - Beauty Therapy
Gordon Institute of Tafe
01.2007 - 05.2008
Certificate Three In Beauty - Beauty Therapy
The Australian College of Hair Design And Beauty
05.2005 - 12.2006
Certificate Two In Nail Technology - Nail Technology
The Australian College of Hair Design And Beauty
12.2004 - 05.2005
Skills
- Customer service
- Client interaction
- Reception service
- Cleanliness standards
- Sanitation standards
- Scheduling efficiency
- Time management
- Reliability and punctuality
Timeline
Food and Beverage Attendant, TAB and Gaming
Redlion Hotel
10.2023 - Current
Senior Beauty Therapist
EKO
11.2021 - 05.2024
Certificate Three In Home And Community Care - Home And Community Care
Aged Care Training Services
01.2016 - 07.2016
Certificate Three In Aged Care - Aged Care
Aged Care Training Services
01.2016 - 07.2016
Certificate Five In Beauty Therapy - Beauty Therapy
Gordon Institute of Tafe
01.2007 - 05.2008
Certificate Three In Beauty - Beauty Therapy
The Australian College of Hair Design And Beauty
05.2005 - 12.2006
Certificate Two In Nail Technology - Nail Technology
The Australian College of Hair Design And Beauty
12.2004 - 05.2005