Pae Heke
Smithfield,QLD
Summary
Hands-on worker with a background in beverage service, housekeeping, and cleaning operations. Maintains hygienic spaces, supports stocking and restocking, processes transactions, and helps create positive guest experiences through clear communication and steady teamwork. Brings attention to detail, problem-solving, and flexibility across changing daily tasks.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Food & Beverage Gaming Attendant
Atherton International Club
Atherton, QLD
09.2025 - Current
- Greeted customers and delivered exceptional service, fostering a welcoming atmosphere.
- Mixed cocktails and specialty drinks, enhancing guest experience for club members and visitors.
- Trained new bartenders on drink preparation and upselling techniques.
- Processed drink orders and handled cash register payments.
- Maintained cleanliness of bar stations during service hours. and glassware polished.
- Stocked liquor, beer, wine, mixers, and garnishes.
Cleaner
Atherton International Club
Atherton, QLD
09.2025 - Current
- Sanitized high-touch surfaces to support clean and safe workspaces
- Cleaned floors, surfaces, and restrooms using approved cleaning supplies
- Removed trash, recycling, and waste from all facility areas to maintain cleanliness
- Restocked soap, paper towels, and restroom supplies in assigned locations
- Followed safety procedures for chemicals, equipment, and spill cleanup
- Reported maintenance issues, damages, and supply needs to supervisors
Housekeeping
Toi Ohomai, Te Pukenga
Rotorua, New Zealand
12.2024 - 03.2025
- Sanitized bathrooms, kitchens, and touchpoints to maintain safe, hygienic environments.
- Maintained cleanliness in learning spaces, offices, and common areas across Toi Ohomai campus facilities, contributing to a welcoming environment.
- Replaced bed linens and towels in guest rooms, ensuring cleanliness and guest comfort while tidying up rooms.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Restocked supplies and housekeeping trolleys for daily service across Te Pūkenga sites.
- Followed health, safety, and infection control procedures during cleaning duties.
- Collaborated with facility staff to enhance operational efficiency of housekeeping services.
Education
Bridging Course - Pathway To A Bachelor of Laws
James Cook University
Cairns, QLD10-2026
National Certificate of Educational Achievement, Level 1 -
Rotorua Lakes High School
Rotorua, New ZealandSkills
- Cash register operations
- Customer service
- Sales and upselling
- Safety protocols
- Compliance procedures
- Attention to detail
- Multitasking
- Problem-solving
- Critical thinking
- Strong work ethic
Personal Information
Date of Birth: 08/10/2005
Certification
- Responsible Service of Alcohol - Galaxy Training Australia, Issued 29/03/2023
- Responsible Gambling Services - Galaxy Training Australia, Issued 29/03/2023
- Licence Controller Qualification Level 4 - The Training Bureau, Issued 03/12/2024
Timeline
Food & Beverage Gaming Attendant
Atherton International Club
09.2025 - Current
Cleaner
Atherton International Club
09.2025 - Current
Housekeeping
Toi Ohomai, Te Pukenga
12.2024 - 03.2025
Bridging Course - Pathway To A Bachelor of Laws
James Cook University
National Certificate of Educational Achievement, Level 1 -
Rotorua Lakes High School