Julie Martin
Geraldton,WA
Summary
Dynamic sales professional with over 20 years of experience in customer service and product sales. Skilled in implementing visual merchandising strategies and fostering customer loyalty through strong interpersonal skills and a goal-oriented mindset. Ready to leverage expertise for improved sales performance.
Overview
26
26
years of professional experience
Work History
Customer Sales Assistant
Cavania
Geraldton, WA
04.2023 - 12.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Processed transactions efficiently, ensuring accuracy and customer satisfaction.
- Maintained up-to-date knowledge of product features and promotions to inform customers.
- Collaborated with team members to achieve sales targets and improve service delivery.
- Implemented visual merchandising strategies to enhance store presentation and drive sales.
- Built strong relationships with customers, fostering loyalty and repeat business.
- Processed cash and credit transactions accurately, maintaining a balanced register at the end of each shift.
Customer Sales Advisor
Howards Storage World
Hobart, TAS
02.2013 - 01.2023
- Enhanced customer service through effective communication and problem-solving techniques.
- Guided customers in product selection to meet their storage needs efficiently.
- Developed strong product knowledge to provide accurate information and recommendations.
- Maintained store displays for optimal organization and visual appeal, improving customer experience.
- Identified opportunities for upselling and cross-selling, increasing overall sales performance.
- Participated in ongoing training initiatives to stay informed of industry trends and best practices for sales success.
- Provided exceptional customer service by understanding client needs and offering tailored solutions.
- Emphasized product specifications to meet customer needs.
Sales Advisor
Freedom Furniture
Hobart, TAS
01.2000 - 02.2013
- Provided expert product knowledge to enhance customer purchasing decisions.
- Assisted customers in locating desired furniture and accessories, ensuring satisfaction.
- Collaborated with team members to maintain optimal store presentation and inventory levels.
- Conducted effective sales demonstrations, showcasing product features and benefits.
- Identified customer needs through active listening and tailored recommendations accordingly.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
Education
No Degree - Furniture Salesperson Level 1
Freedom
Hobart, TAS05.2002
No Degree - Certificate 11 in Business (office Administration)
TAFE
Hobart, TAS03.2001
Skills
- Customer relationship building
- Goal-oriented mindset
- Data entry proficiency
- Resilience and persistence
- Brand awareness
- Up-selling strategies
- Strong interpersonal skills
- Cash handling experience
- Product knowledge
- Payment processing
- Salesmanship
- Point-of-sale system
- Sales presentation
- Friendly and helpful
- Customer service
- Problem-solving
- Honest and dependable
Timeline
Customer Sales Assistant
Cavania
04.2023 - 12.2025
Customer Sales Advisor
Howards Storage World
02.2013 - 01.2023
Sales Advisor
Freedom Furniture
01.2000 - 02.2013
No Degree - Furniture Salesperson Level 1
Freedom
No Degree - Certificate 11 in Business (office Administration)
TAFE