Rebecca Rhodes
Ferntree Gully,VIC
Summary
Several years of experience in customer service and administrative support. Highly efficient in planning, problem-solving, collaboration and communication skills and I have recently completed my Cert IV in School Based Education Support.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Education Support - Casual
Bayswater South Primary School
04.2024 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Developed and maintained courteous and effective working relationships.
- Cultivated interpersonal skills by building positive relationships with others.
Youth Basketball Coach - Volunteer
South East Eagles Basketball Club
10.2022 - Current
- Provided instruction to children and youth in fundamentals of basketball.
- Acted as positive role model for team participants and in community.
- Developed and implemented effective training and skills development strategies to improve overall team performance.
- Promoted good sportsmanship with competing teams on- and off-field.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Developed relationships with children and families to provide ongoing support and encouragement.
Education Support - Placement
Bayswater South Primary School
10.2023 - 04.2024
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Administrative Assistant
Nyerse Constructions Pty Ltd
09.2009 - 04.2023
- Handled client correspondence and tracked records to foster office efficiency.
- Coached new employees on administrative procedures, company policies and performance standards.
- Executed record filing system to improve document organization and management.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone or postal mail.
- Scheduled and confirmed appointments and meetings for senior management team.
- Obtained building and specialty permits from local jurisdictional agencies.
- Double-checked plans and specifications of contract work for company compliance.
- Contracts administration
- Using Microsoft Office
- Cash handling
Education
Year 7-10 -
Emmaus College
Burwood, VIC12.2008
Skills
- Excellent Communication
- Organization and Time Management
- Problem-Solving
- Administrative support
- MS Office
- Good Telephone Etiquette
- Written Communication
- Collaboration
- Working as part of a team
Certification
Certificate IV in School Based Education Support
Completed May 2024
Timeline
Education Support - Casual
Bayswater South Primary School
04.2024 - Current
Education Support - Placement
Bayswater South Primary School
10.2023 - 04.2024
Youth Basketball Coach - Volunteer
South East Eagles Basketball Club
10.2022 - Current
Administrative Assistant
Nyerse Constructions Pty Ltd
09.2009 - 04.2023
Year 7-10 -
Emmaus College
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