Juliet Walters
Christies Beach,SA
Summary
Personable and dedicated customer engagement and representative with extensive experience in community services. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, and compassionate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
9
9
years of professional experience
Work History
Ndis SLES (YES) Consultant
Maxima Joblink
Adelaide, SA
10.2023 - Current
- Developing and implemented customized Capacity building activities to meet client needs and their goals toward finding and maintaining employment.
- Working with customers to identify and deliver employment building experiences.
- Managing a caseload of customers, building report to establish and identify their skills and abilities.
- Building report with employers with the ain to create employment opportunities
- Delivering high-quality specialized support and assistant customers living with a disability.
- Building and maintaining key relationships with internal and external stakeholders.
- Attending and participating in regular forums with interagency and stakeholders meetings.
Aged Care Worker
Bethsalem Care
Happy Valley, SA
02.2019 - Current
- Night Duty Nursing assistant.
- Client/Resident Services.
- providing safe and quality care to residents.
- Documentation and file notes to reflect support provided.
- Assisting residents with activities of daily living.
- Maintaining and implementing WHS.
Employment Support Consultant
Maxima Joblink
Adelaide, SA
08.2021 - 10.2023
- Support Customers in the workplace by meeting weekly, or fortnightly leading up to and when they gain employment.
- Advocating for customers to ensure they are involved in important decisions about their employment and work life.
- providing mental and emotional support, informal career counseling to help customer manage work related stress and pressure.
- Assisting customers to manage any concerns outside of work that may impact on their ability to attend work or perform their role.
- Identify, implement and maintain person-centered strategies to assist customers to remain in employment.
- Liaise with Centrelink, healthcare providers and other community organizations to address areas where further support is required to achieve sustainable employment.
- Reviewing payslips to ensure customer's are being paid in accordance with their contract guidelines and the fair work act.
- Undertake associated administration and record keeping and file notes for job seeker and the Department’s IT database to ensure that files meet relevant guidelines and accreditation requirements.
- Maintain and strengthen employer relationships as a representative of Maxima.
Recruitment Consultant
Jobs Statewide
Adelaide, SA
01.2021 - 08.2021
- Developing new business opportunities for the site and my caseload through canvassing, relationship building and providing employment solutions
- Interviewing job seekers and matching their skills to vacancies
- reserve marketing job seekers and creating relationships with local businesses and employers.
- Facilitate the recruitment process, employer interviews and negotiation of job offers and employments start date.
- Provide post placement support services to job seekers and employers for ongoing, sustainable employment.
- Documentation of all file notes.
Personal Care Assistant
Eldercare
Oakland Park, SA
09.2015 - 09.2020
- Assisting residents with activities of daily living, Including bathing, toileting, feeding, incontinence aid and personal grooming and recreational activities.
- providing safe and quality care to residents and ensuring their human rights are being met.
- providing safe mobility support.
- Establishing nutritional meal plans.
- Consulted with nurses and direct care supervisors to access cares and enhance care of residents.
- Documentation of care plan, progress notes, both online and paper base filling.
- Implemented physical therapy as directed to support and promote residents independent.
- Provided high quality care for chronically ill residents and resident with dementia or behaviors of concern.
- provided end of life care to palliative residents and moral support to their family.
Education
Certificate III - Community Health Service, Aged And Disability.
TAFE SA - Adelaide College of the Arts
Adelaide, SA07.2015
High School Diploma -
United Christian Secoundary School
Lagos State Nigeria 11.2000
Skills
- Teamwork, Collaboration and ability to work with culturally diverse group
- Information confidentiality
- Ability to work in a fast pace environment
- Responsible
- Great communication and engagement skills
- Compassionate
- Great attention to details
- Good understanding of Ndis and employment services
- Problem-Solving
- Active listener
- Highly organized, prompt and efficient
- Ability to deescalate behaviors of concern
- Conflict resolution and negotiating skills
- Great Time management skills and ability to achieve targets
- Ability to work within company policy and procedures
Refrence
Amir Latifi: Site manager Adelaide, Maxima Joblink.
Amir.latifi@maxima.com.au
0498 739 922.
Danny Pettas: Developmental Educator Maxima NDIS
Danny.pettas@maxima.com.au
0472 504 042.
Cheryl Reid: Registered Nurse Bethsalem care.
Professional Liaison Officer, Australian Nursing and Midwifery Federation SA, cherly.reid@anmfsa.org.au /08 8334 1974 /0406 696 185.
Timeline
Ndis SLES (YES) Consultant
Maxima Joblink
10.2023 - Current
Employment Support Consultant
Maxima Joblink
08.2021 - 10.2023
Recruitment Consultant
Jobs Statewide
01.2021 - 08.2021
Aged Care Worker
Bethsalem Care
02.2019 - Current
Personal Care Assistant
Eldercare
09.2015 - 09.2020
Certificate III - Community Health Service, Aged And Disability.
TAFE SA - Adelaide College of the Arts
High School Diploma -
United Christian Secoundary School
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