Jullian Gavidia

Cosmo Lighting

07.2021 - Current

Duties Included:
Listened to customer needs and desires to identify and recommend optimal products.
Managed efficient cash register operations.
Opened, shelved and merchandised new products in visually appealing and organised displays for optimal sales promotions.
Engaged in friendly conversation with customer to better uncover individual needs.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Stocked merchandise, clearly labelling items, and arranging according to size or colour.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Created inviting environment for customers by maintaining store organization and cleanliness.
Provided exceptional services and pleasant shopping experiences to retail customers.
Used in-store system to locate inventory and place special orders for customers.
Prioritized helping customers over completing other routine tasks in store.
Recommended complementary purchases to customers, increasing revenue.
Monitored customers for signs of security concerns and escalated issues to management.
Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Assisted customers with prompt and polite support in-person and via telephone.
Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.

Summary