Olivia Reale
Melbourne
Summary
Well experienced with assisting sales teams in retail environments. Utilizes strong customer service skills to enhance shopping experience and drive.
Effective teamwork to support overall store operations with over 5 years experience.
Overview
6
6
years of professional experience
Work History
Sales Assistant Team Member
First Choice Liquor Market
05.2023 - Current
- Responded to phone calls and in store enquiries from customers, guided shoppers in locating products and merchandise in store.
- Remained calm and poised in a high-stress, dynamic environment to promote service to customers and staff
- Stock replenishment and inventory unpacking of pallets to shop floor
- Increased customer satisfaction by providing friendly and efficient service during checkout transactions.
- Streamlined checkout process for enhanced efficiency, leading to shorter wait times for customers during peak periods.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
Wholesale Assistant
Crystal Universe Pty Ltd
01.2022 - 12.2023
- Resolved problems, improved operations, and provided exceptional service
- Proficient in the use of MYOB operating systems including point of sale and invoicing
- Taking customer orders at counter, over the phone and via website/social media platforms
- Worked well in a team setting, providing support and guidance
- Worked effectively in fast-paced environments
- Developed strong organizational and communication skills through coursework and organised social events such as Gala nights and full moon expeditions
- Completed general labour tasks such as loading and unloading material from large pallets
- Strengthened communication skills through regular interactions with others
- Engaged in suggestive selling and other sales techniques
Food Counter Attendant
Big Nicks Pizza
10.2020 - 02.2021
- Monitored dining room inventory and replenished as necessary
- Greeted customers with a smile and provided helpful suggestions
- Addressed customer complaints and inquiries to verify satisfaction
- Assisted customers with carry-out service
- Engaged in suggestive selling and other sales techniques
Food Counter Attendant
Manor Lakes Fish and Chips
04.2019 - 12.2020
- Processed customer orders and accurately entered into order system
- Adhered to all safety and sanitation standards while preparing and delivering food
- Assisted wait staff with timely food delivery and guest requests
- Assisted customers with carry-out service
- Greeted customers with a smile and provided helpful suggestions
Education
MacKillop College
Werribee, VIC12-2020
Skills
- Quick Learner
- A Supportive Team Participant
- Goal oriented
- Computer skills
- Cash handling
- Organized Data Management
Timeline
Sales Assistant Team Member
First Choice Liquor Market
05.2023 - Current
Wholesale Assistant
Crystal Universe Pty Ltd
01.2022 - 12.2023
Food Counter Attendant
Big Nicks Pizza
10.2020 - 02.2021
Food Counter Attendant
Manor Lakes Fish and Chips
04.2019 - 12.2020
MacKillop College
Similar Profiles
Joshua RedmanJoshua Redman
Liquor Store Clerk at First Choice Liquor MarketLiquor Store Clerk at First Choice Liquor Market
Clayton SchubertClayton Schubert
Retail Worker at First Choice Liquor MarketRetail Worker at First Choice Liquor Market
Benjamin KeoughBenjamin Keough
Store Manager at Southport First Choice Liquor MarketStore Manager at Southport First Choice Liquor Market