Junu Bhandari
Summary
Friendly and reliable Food and Beverage Attendant skilled at problem resolution and time management. Comfortable working in fast-paced food service environment while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Peppers Gallery Hotel
2023.03 - Current
- Worked as a breakfast waitress and delivered exceptional guest experiences through attentive service and quick response to issues.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Greeted and seated guests to provide friendly and welcoming experience.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
Supervisor
Oporto
2023.03 - Current
- Restaurant Cleanliness
- Order Fulfillment
- Customer Service
- Kitchen Coordination
- Employee Oversight
- Established Leadership skills
Food and Beverage Attendant
Pullman Hyde Park
2022.04 - 2023.02
- Greeted and seated guests to provide friendly and welcoming experience
- Trained new staff members on company policies and procedures
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics
- Managed to work overtime during high business demands
Education
Bachelor of Science - Information Technology
Crown Institute of Higher Education
Gungahlin10.2024
Skills
- Food Safety
- Health and Safety Standards
- Staff Leadership
- Guest Relations
- Product Knowledge
- Stocking and replenishing
- Menu memorization
- Table clearing
- Guest Services
Certification
- Barista Course, 01/19/23
- RSA, 08/02/22
- First Aid, 08/18/22
- Food Safety Course, 11/15/22
Accomplishments
Emerging Wolves leadership council
Timeline
Food and Beverage Attendant
Peppers Gallery Hotel
2023.03 - Current
Supervisor
Oporto
2023.03 - Current
Food and Beverage Attendant
Pullman Hyde Park
2022.04 - 2023.02
Bachelor of Science - Information Technology
Crown Institute of Higher Education
- Barista Course, 01/19/23
- RSA, 08/02/22
- First Aid, 08/18/22
- Food Safety Course, 11/15/22
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