Hardworking and passionate job seeker with strong organizational skills and positive attitude. Willing to take on added responsibilities to help team achieve the goals.
Hi, I’m
Juu Wai Lyan
Pyrmont,NSW
Summary
Overview
10
years of professional experience
Work History
Uniqlo Mid City
Sales Assistant
08.2024 - Current
Job overview
- Provided exceptional customer service, exceeding customer expectations and building strong relationships
- Meeting and greeting all customers in a friendly manner.
- Maintaining excellent shop floor standards and cleanliness.
- Providing exceptional service at shop floor,fitting rooms and checkouts.
- Processing of deliveries, maintaining tidy stock and equipment/back of house areas.
- Replenishment of stock and display changes on the shop floor.
Montrose Aged Care Center
Current
Job overview
Star
F&B Attendant
07.2023 - 08.2024
Job overview
- Greet customers, make reservations, and seat patrons when tables are available.
- Hand out menus and explain menu items and specials.
- Take customer orders and deliver to food servers.
- Deliver prepared food to patrons and clean tables.
- Handle customer complaints.
KBZ Bank (Contant Centre)
Operation Supervisor
12.2018 - 02.2020
Job overview
- Promoted to an operation supervisor from junior assistant role in recognition of my leadership skills, team management skills and hardworking attitude.
- Assisted with day-to-day operations of answering front line customers calls.
- Proven ability to handle any customers’ complaints and troubleshoot any operational problems.
- Enhanced operational performance by promoting ideas aligned to business needs and benefits.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Compiled training materials for new employees and tracked skill development.
- Managed internal operational standards and productivity targets.
- Developed my ability to work under pressure.
KBZ Bank
Retail Banker
12.2014 - 12.2018
Job overview
- Assisting customers with inquiries, opening accounts, managing transactions, and resolving issues.
- Managing checking and savings accounts, including processing deposits and withdrawals.
- Identifying and resolving customer issues and complaints.
- Complied with regulatory, legal and ethical requirements to protect bank assets.
- Followed through on risk and compliance processes and policies to safeguard customer assets, maintain privacy and act in best interest.
- Promoting bank products and services to existing and new customers.
Education
KBZ Training & DevelopmentYangon, Myanmar
from Banking
12-2016
University Overview
Certificate In Basic Banking Course, Myanmar
Kent InstituteSydney, NSW
Certificate IV from Marketing and Communications
08.2021
University Overview
Yangon University of Distance Education
Bachelor of Arts from Geography
03.2014
University Overview
Skills
- Ability to work under pressure
- Active Listening
- Ability to multitask
- Customer Relations
- Staff Management
- Workflow planning
- Teamwork and Collaboration
- Attention to Detail
Timeline
Sales Assistant
Uniqlo Mid City
08.2024 - Current
F&B Attendant
Star
07.2023 - 08.2024
Operation Supervisor
KBZ Bank (Contant Centre)
12.2018 - 02.2020
Retail Banker
KBZ Bank
12.2014 - 12.2018
Montrose Aged Care Center
Current
Kent Institute
Certificate IV from Marketing and Communications
Yangon University of Distance Education
Bachelor of Arts from Geography
KBZ Training & Development
from Banking
Hobbies and Interests
Hobbies and Interests
Cooking, Playing soccer and Tennis, PlayStationSimilar Profiles
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