JUVYMER DE GRANO
Brisbane,QLD
Summary
Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
Work History
Asst. Manager- Claims Dept.
Döhle Seafront Crewing (Manila), Inc.
04.2020 - 10.2023
- Led the Claims Team in analyzing seafarers' claims. - Provided guidance and support to junior staff members. - Conducted regular performance reviews. - Liaised with affiliated clinics on the medical progress of sick seafarers.
Claims Specialist
Aqueous Support Services, Inc.
03.2019 - 03.2020
- Independently handled P&I claims and handled negotiations until settlement. - Ensured administrative tasks were efficiently managed.
Claims Specialist
Asia Pacific P&I Correspondents, Inc.
03.2013 - 03.2019
- Assisted the Unit Manager in efficiently handling assignments/claims/cases. - Maintained records of existing and potential clients.
Education
SIT405621 IV Certificate in Kitchen Management -
Axis Institute
Brisbane, QLD10.2023
Bachelor of Science in Business Administration -
Rizal Technological University
Mandaluyong, Philippines12.2008
Skills
- Valid Blue Card
- Proficient in XPLOR
- Experienced with MYOB
- Leadership and people management
- Solid analytical thinking and decision making under pressure
- Strong interpersonal, customer service, and communication skills
- Professional business writing
- Well trained in negotiation, mediation, and litigation coordination
- Excellent organizational skills, time management, and attention to detail
- Competent administrative skills using Microsoft Office
Timeline
Asst. Manager- Claims Dept.
Döhle Seafront Crewing (Manila), Inc.
04.2020 - 10.2023
Claims Specialist
Aqueous Support Services, Inc.
03.2019 - 03.2020
Claims Specialist
Asia Pacific P&I Correspondents, Inc.
03.2013 - 03.2019
SIT405621 IV Certificate in Kitchen Management -
Axis Institute
Bachelor of Science in Business Administration -
Rizal Technological University
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