Kaiden Witt
Bundaberg,QLD
Summary
Results-driven customer service professional with expertise in sales and promotion strategies. Proven track record of enhancing team performance through effective training of junior employees. Experienced as a duty manager overseeing store operations, including repricing, stock management, and customer inquiries. Aiming to leverage skills in a dynamic retail environment to drive customer satisfaction and business growth.
Overview
2
2
years of professional experience
Work History
Checkout Supervisor
Coles
Bundaberg, QLD
10.2022 - Current
- Supervised a team of cashiers, providing guidance and training on policies and procedures.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Counted and balanced registers.
- Taught junior employees proactive strategies to meet operational and sales goals.
- Maintained up-to-date knowledge of store products and services.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Ensured accuracy of customer transactions by verifying items and pricing.
- Verified customer age requirement for alcohol or tobacco purchases.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Shalom College
Bundaberg, QLD11-2022
Skills
- Employee scheduling
- Store operations
- Customer complaints handling
- Shift oversight
- Checkout oversight
- Till counting
- Cash register operation
- Store opening and closing procedures
- Team leadership
- Time management
Accomplishments
- Service Superisor
- Acting Duty Manager
References
References available upon request.
Timeline
Checkout Supervisor
Coles
10.2022 - Current
High School Diploma -
Shalom College
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