Kaila Behan

Picking online shopping orders.

• Collaborated with team members to ensure timely completion of orders during peak demand periods.
• Excellent communication skills, both verbal and written.
• Performed proper lifting and handling techniques to maintain safe working environment.
• Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.
• Assisted customers with prompt and polite support in-person and via telephone.
• Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
• Collaborated with team members to achieve a cohesive and efficient store environment.
• Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
• Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
• Built rapport with repeat customers, fostering long-term loyalty to the brand.
• Updated product displays regularly, keeping store appearance fresh and appealing.
• Assisted in planning and execution of seasonal sales events, drawing in large crowds.
• Managed efficient cash register operations.
• Used in-store system to locate inventory and place special orders for customers.
• General store cleaning

• Maintained a clean and organized checkout area, ensuring a positive shopping experience for patrons.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Provided exceptional service to customers, promptly addressing concerns and answering inquiries.