Kaitlan Woods
Brisbane,QLD
Summary
Encouraging store manager and problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact store success. Dedicated to applying training, monitoring and morale-building abilities to enhance team engagement and boost performance.
Overview
3
3
years of professional experience
Work History
Casual Team Member
Hype DC
11.2020 - 07.2021
Senior Casual
Hype DC
08.2021 - 02.2022
Assistant Store Manager
Hype DC
07.2022 - 10.2022
Retail Store Manager
Hype DC
10.2022 - Current
- Promotes a positive team culture, sets clear expectations for the team and supports others in achieving strong results in all KPI's.
- Strong ability to analyse product performance and to action accordingly to drive sales & profitability
- Strong ability to independently roster on wage hours, targets, productivity and incoming stock.
- Proactively gains insight into customers needs and identifies opportunities that will benefit their business.
- Optimised inventory management with the execution of stock processes, ensuring the the company's expectations are achieved.
- Accountable for daily completion of accurate store banking and float procedures end to end.
State Trainer
Hype DC
07.2023 - Current
- Assist in the recruitment, on boarding and training of new team members from the levels of casual, assistant store manager and store manager within the business.
- Travelled within the Brisbane region to facilitate in-person training across various stores.
- Coached teams on best practices, providing constructive feedback to support their professional growth.
Area Manager in Training
Hype DC
09.2023 - Current
- Gained exposure to area manager role and responsibilities
- Worked closely with the area manager in weekly store visits across the Brisbane and Sunshine Coast regions to provide feedback and elevate team across the business.
- Connected regularly with department heads within support office to gain insight to help boost profitability in stores.
- Learnt how to analyse sales reports and identify key opportunity areas.
Education
High School Diploma -
Siena Catholic College
Sippy Downs, QLD11.2019
Skills
- Visual Merchandising
- Team motivation and development
- Proficient in Excel
- Stockroom Management
- Loss Prevention Procedures
- Strong communication and organisational skills
- Ability to work in a fast paced, deadline driven environment
- Brand analysis
- Customer Service
- Relationship building and management
Accomplishments
- Selection in Future Leaders program for Hype DC. 8 store managers across Australia chosen to fly to Melbourne and participate in a leadership workshop.
- Successfully trained and developed two assistant managers that were promoted to store manager within the span of a year.
- Successfully increased average weekly sales by 30% since stepping into store manager role
Timeline
Area Manager in Training
Hype DC
09.2023 - Current
State Trainer
Hype DC
07.2023 - Current
Retail Store Manager
Hype DC
10.2022 - Current
Assistant Store Manager
Hype DC
07.2022 - 10.2022
Senior Casual
Hype DC
08.2021 - 02.2022
Casual Team Member
Hype DC
11.2020 - 07.2021
High School Diploma -
Siena Catholic College
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